We stayed in room 111 and had family staying in other rooms. Every member of staff we met were lovely, friendly and polite. The room was very clean but there was a few things a bit off. Bits of black mould in the shower, silverfish in the bathroom, Bulb missing from the big light on the ceiling and the bedside spot lights way too bright, which made getting ready for a funeral difficult as I am a bit short to be leaning over the bathroom sink to access the mirror. The breakfast was lovely and bountiful there was some nice touches.