4/10 一般
2020年1月20日
non refundable deposite
it was a great living experience .However , they did not return my deposite after a month.I have paid the deposite of 2 rooms which is about 197 euro , and i asked them when will i get my deposit back, the receptionist told me it will go back to my card after i check out which might probably take 2 days.Yet , i have not got my refund after a month and i have treid to email the hotel several times and no respond .I am really disappointed with it as the hotel is absolutely outstanding, but turns out i have paid double price for the room .
wai ling
wai ling (2 晚家庭旅程)
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