薩米里亞叢林酒店

This is not my first visit to Samiria but I was disappointed to see how the owners have not kept up with maintenance. Our room, family suite on the 7th floor of the second tower FLOODED! We requested a change of room 4 times until the general manager finally came to our room with a very rude and condescending answer telling me the hard rain was unusual for the area. I was born and raised in Iquitos, I know how hard rain gets down there! We were given a new smaller suite, this one didn't have a working air conditioner which was an inconvenience given the fact there were 5 of us in one room, they gave us an old fan which broke when we changed the speed. I complained again! This time the night supervisor came to our rescue! He was so nice and made sure we were given a room with working AC, thank you Christian! My main complain about this hotel is the lack of maintenance of the facility (elevator was dirty, elevator windows and second tower windows were dirty too) The whole second tower flooded from the 7th to the first floor. What this hotel is doing right is having great staff! The morning and night supervisors, the waiters and bartenders were all really nice and prompt with our requests, greeted us every day and made sure we were having a good stay post flood incident (with the exception of the general manager) Unfortunately, this is the last time we stay at Samiria unless the owners put some money back to make sure the maintenance of the buildings are well kept.

I spent 2 nights for a business trip. Check-in was not ideal. I was not able to check-in until the evening. Staff was apologetic and they did accommodate moving me to another, bigger, room when the music at the bar became too loud during the second night. Internet service is not ideal either, so mixed review.

People great very accommodating and honest Thank you

comfy bed, delicious breakfast and good landing spot in Iquitos! the internet service wasn't great, but fast internet connect is hard to find in Iquitos.

Very well located, friendly staff. Would definitely go back.

The bed in the room was amazingly comfortable. Hot shower. Pool was fantastic. Restaurant was great. Legit free breakfast. WiFi worked really well in the room.

Horrible, will not go back. Toilet in one room didn't work, no hot water in the next. Another room wreaked of mildew.

Muy bien

Un excelente servicio, donde todos lo que solicitaba se me facilitaba. Gracias por tanta amabilidad y buena atención,

Para ser 4* muy baja calidad y servicio. Hiceron pasar un momento incomodo teniendo que intervneir el dueño para solucionarlo.