Check in is fast and staff is service mile and location is good
可安排提早入住，但需額外支付 VND300000 (視乎供應情況而定)
可安排延遲退房，但需額外支付 VND300000 (視乎供應情況而定)
附近設有停車場，收費為 VND 30000/每小時
可提供摺床，但需額外支付每日 VND 40.0
自助早餐需額外收費，成人約為 VND 50000，小童約為 VND 50000
機場接送的收費為每輛車 VND340000 (單程)
如需轉乘服務，旅客必須於到達 24 小時前聯絡酒店，酒店電話號碼請參閱預訂確認書。
The doorman rush out to help with the luggage as soon as the taxi arrived at the hotel. The front desk man came and knock at my room door at 6.30 am as arranged to collect my luggage. Just happy with enthusiastic welcome and sent off.
Very convenient spot. Close to the Water Puppet show and Hoan Kiem lake.
Victor, 2 晚浪漫之旅, 2019年10月25日
The location is great. The staffs are friendly. Not much spread for breakfast. The room is quite kingly, it is big but cleanliness wise.. got molds in the toilet. The towel got a big hole in it which we called in and they changed it quickly. Although shampoo and bath gel are not refilled daily which by the way the container is really small.. in short toiletries are not maintained.. But it is value for money if you are not fuzzy..
Most terrible hotel I have ever stayed. Firstly, the toilet is totally different from the one shown in the pictures. Asked the receptionist about the reason for the difference and was being told that the picture online is the renovated toilet and for the room that we got, is unfortunately not the one with the newly renovated toilet. And they are fully booked so we cannot change our rooms. On the last night of our stay, the hotel experienced a water supply interruption. Initially we were being told the downtime was 20 minutes, but we waited for 2 hours, and still no water! (our room is on the upper storey and water was only resumed on lower storeys). Only when we called to check then they suggested giving us a spare room on the lower level to shower, but by then it was already 1am. Although the staffs are nice, but the hotel facilities are really quite run down and bad. Will not recommend this hotel at all.
5 晚浪漫之旅, 2019年07月17日
Good location, the hall and lift can be cooler in summer time it will be better.
4 晚浪漫之旅, 2019年06月27日
Kai Siang, 5 晚浪漫之旅, 2019年01月24日
Very good service. Pay attention to customers. Smart welcome to good advice.
Pattamawadee, 1晚好友同遊, 2018年11月23日
We had the room in the top of the building with view to the lake. We had the chance to change the room as the bathroom was super tiny. But we liked the cozyness. Very friendly staff, good price-quality-balance. Breakfast is not worth to take.
Johannes, 2晚好友同遊, 2018年11月02日
Staffs were very friendly. However, the condition of the hotel needs improving. The blanket and pillow had a quite bad smell. It smells like sweat of someone for a long time but not washed properly. The room had a large make-up table but mirror was located to the wrong side. The chair had no back to work and so on. I could not remember all. The location is OK.
Thi Thuy Anh, 1 晚商務旅遊, 2018年10月26日
Clean room spacious wonderful staff
Alejandro, 1 晚商務旅遊, 2018年09月28日