Service and staff were wonderful. Location was great for shopping at Great Lakes Mall.…
Everything was very nice. The beds were very comfy. The only thing that I was a little…
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We had a great stay here! My kids loved the warm swimming pool. The location was excellent right next to the mall and Legoland. Our room was spacious and clean. Staff was very friendly! We look forward to staying here again.
Christine, 1 晚家庭旅遊, 2021年03月30日
The lady at the desk was nice and the guy the next day was also cool and not awkward he told us our children were being little turds (in other words lol) so we took care of that we went swimming and they had fun. We will stay here again definitely.
Brittany, 1 晚家庭旅遊, 2021年03月14日
Location was excellent, and very clean. Will be going back again for sure.
Crystal, 1 晚旅遊, 2021年03月13日
So so stay. Had to Park in shopping center lot due to snow covered & limited as parking lot cannot accommodate amount of guests staying regardless. Room very Clean. Had to use a room key for some mumbo-jumbo energy stuff. IMO Hotel should just have their own card permanently installed to do their energy stuff. We couldn't even make popcorn in room. Would we stay here again, probably not.
Gary, 1 晚旅遊, 2021年02月20日
Nice service and friendly. Enjoyed our stay
Ronald, 2 晚家庭旅遊, 2021年02月13日
The hotel overall was nice. The beds and pillows were comfortable. Some areas of the hotel did smell like smoke. The front staff was very nice, even though they seemed very busy. They were efficient and helpful. The only part I was not happy with was the fact you need a reservation or a time slot to use the pool. I specifically called ahead to make sure we would be able to swim anytime with out having a set time and we were told we could. Maybe that is the case during the week, but not on the weekends. Had I been told this I may have booked a different hotel if possible since one of the main reasons we stayed in a hotel was to let our kids swim.
1 晚家庭旅遊, 2021年02月12日
Nice room, friendly staff, to go breakfast, pool was open by appointment
1 晚家庭旅遊, 2021年02月10日
The breakfast provided was horrific stale bagels and bad eggs...Plus she had to request same it was never offered and the staff were less than polite
Best employees at this hotel! They are courteous of all needs and very informational. Michael and Ashley took care of us during our stay and we will certainly be coming back when we're in the area again. One of the cleanest hotels I've stayed at and I love the tea selection!
Emily, 1 晚家庭旅遊, 2021年01月24日
I called this hotel before I even bothered to book it, because a lot of the hotels with pools are closed due to covid. we wanted to know if the pool was open. The lady on the phone informed me yes yes it’s open. So I book the room. We try to use the pool just to find out you have to make an appointment to use the pool! This was never stated to me at all even when I called the first time to ask pacifically about the pool!!! The morning we have to check out they tell us we to make an appointment the only appointment they had was noon mind you that is check out time.... the gentleman offered to extend our stay. At this point I was annoyed with him and the purpose of my friend myself came here. The beds were horrible didn’t sleep well and they were hard as the floor. I think the benches in my room were softer. Very disappointing will not be back and also don’t recommend this place.
alexis, 1晚好友同遊, 2021年01月23日