Was really looking firward to my stay at this lovely looking hotel with spa. But left…
Very nice and quiet!
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿接受以Visa、Mastercard、American Express、Diners Club及Switch付款。不接受現金。
旅客須預先聯絡住宿預訂 Spa 水療設施。Spa 水療設施另收額外費用，惟旅客可享折扣優惠。
The gardens, room decor and restaurant staff were lovely and this could have made for a very luxurious stay however the restaurant staff seemed to be new to the job and could have benefitted from some direction and training. Tables were left unattended for long periods and discussions between the staff were witnessed where they clearly needed leadership. The tea and hot chocolate were probably the worst I've ever tasted and the choice of cocktail drinks choice was very limited. The restaurant food was ok but the breakfast was cold as only one end of the bar was heated. We were also disappointed to find that we couldn't make use of the spa or pool as the pool is for spa customers only and the spa was fully booked. It was a shame we weren't informed before we got to the hotel as a dip in the pool after a taxing walk in the Peak District would have been perfect.
John, 3 晚旅遊, 2021年09月06日
The room was beautiful To look at (201) but to say we paid for the deluxe room there were pubic hairs in the bath/shower which was situated in the bedroom, which to be fair was cleaned as soon as we contacted reception. Also the heated towel rail was hanging off the wall in the bathroom, there was a pea stuck in the sink which caused me to think someone had been sick in it, we were right next to the boiler room which flared up every hour or so,so not much sleep, underside of bath mat was rank, kids running in corridors above the room early hours of the morning, staff and bride having a rather loud conversation right outside our room door for 20mins at half past midnight. So if your a light sleeper defo don’t go on a weekend when weddings and celebrations going on. I know it sounds like I’m just whinging but it’s not very often I get a night away and I do always try to find the good in everything but this was just one thing after another. Also bath in room not as romantic as you may think lol
Suzanne, 1 晚旅遊, 2021年09月04日
Room 141 has a hot water header tank located very close so you sleep (if you can) with the noise like a kettle constantly on the boil and whistling. The outside is beautiful, the inside a bit tired. Check in takes a while, but the food in the restaurant was Perfect. Overall I wouldn’t stay again though because it’s so noisy. Although it was dog friendly so my dog had a lovely time.
emily, 1 晚旅遊, 2021年09月03日
Head waiter very good was really working hard and efficiently despite lack of staff. Lack of toilet roll etc and toiletries
judith, 2 晚旅遊, 2021年08月31日
Stayed for 1 night in a suite in the adjoining buildings. Room was big, but a little dated and some upkeep required to the wardrobes. No issue with noise and equipped adequately. Not the easiest turn into the parking for the adjoining suite buildings. Knowing all this, we would still return to the hotel, but possibly consider a non-suite room.
Gillian, 1 晚旅遊, 2021年08月29日
We only stayed one night but it was very comfortable. The bedroom was amazing & the bed very comfortable. Breakfast was good.
Jennifer, 1 晚旅遊, 2021年08月24日
Lovely location and Building but in need of a bit of TLC and attention to detail with housekeeping. Definitely in need of a makeover as looking a bit tired. Housekeeping needs a checklist and follow up. Ie Lampshades on wall lights straightening, correct number of beds made up, enough towels for occupancy. Bathroom door handle needed screwing to door, blind fallen off window and just left on window seat, window seat was mouldy, sash window needed repairs due to being covered in ivy…….I could go on. Breakfast was fine but kept running out of eggs, pastries could do with more variety. Overall a reasonable stay.
Vicki, 2 晚家庭旅遊, 2021年08月16日
Room was off site and dated. Very loud next to the main road. Not a nice location away from the house. Poor nights sleep, very disappointed and would not stay here again. Carpets also dirty and dated
Tom, 1 晚旅遊, 2021年08月13日
Comfortable hotel, good food and lovely grounds
Colette, 2 晚商務旅遊, 2021年08月10日
The hotel shouldn’t be called hall and spa… it should be just hall as the spa is not included as part of the stay and did not have availability. The hotel it’s self is not a 4* it’s outdated dirty and falling apart. Personally wish we stayed at a travelodge as that would have been better for money. Our room had a strange smell but my partner and I thought given the state of the room all of them would be like this
2 晚旅遊, 2021年08月10日