Staff was unfriendly and downright accusatory for no good reason. They refunded to let several of my male friends go up to their rooms, despite them showing a key. They insisted they “didn’t see my friends’ names on a list”, but it was obvious that they didn’t like seeing a big group of us all go up the elevator at once, even though we all booked rooms. There was no hot water in many of the rooms
, and one of my friends had to sleep with all the windows open in January, because the heater was broken and he couldn’t turn it off, despite the room being boiling. Everything smelled like cigarette smoke. The biggest thing I can’t forgive though, is trying to stop my friends from going up to their rooms, even after they showed proof of booking. We were considering staying another night, but instead promptly checked out the next morning, and found a hostel instead, which, ironically, is ten times nicer than Hotel Uzbekistan. I will not be staying here again and would not recommend this hotel to anyone.