The receptionist "Elder" was very helpful at the check-in I can't of come across anyone helpful then him. Thank you Elder for that.
The rest was a complete distaster the housekeeping total untrained workers the receptionist Ahmed was completely uncompromising
Not even a minum level of hearing!
Toilet blocked we had to unblock it lazy workers
The room smelling of urine as well as the bathroom
Cheap bathroom materials
Bedrooms are like walking on floating water
The bath tab itself is the same
The smell of urine is spreaded across the whole room
The housekeeping cannot give you extra towels they want tome in rush all
Staff has no training at all of respect and a total embarrassment apart from "Elder (Turkish lad)"
The worst experience I have come across
We ordered food as we were fasting and the receptionist Ahmed couldn't be bothered to tell us and we had a little food hours after!!! The delivery guy waited 35 mins approx for delivery
The security is as bad as all
Don't out your expectations high on MOVENPICK in JEDDAH it's all packed with untrained staff
Toiletries are something they keep saving and don't wish to give!! Is that what we have paid for?
Water is complimentary even that was a snatch!!! We asked Ahmed he didn't bother coming to give it!!! Save the merriour
I would not recommend this hotel to anyone from my experience!! Be sure while travelling with children!!!
Anything said is one thing to the next!
Thank you, Elder for being as kind and welcoming
