Enjoyed the stay and service was excellent. Wish they had bar fridge in the room
My stay was wonderful, the problem I had my Linen was sticky, pillows as well. I don’t…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排延遲退房，但需額外支付 ZAR500 (視乎供應情況而定)
自助早餐需額外收費，每位約 ZAR 165
機場接送的收費為每輛車 ZAR550.00 (來回；最多接載 2 人)
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
It looked like it was under construction, it looked nothing like the pictures. The aircon in our room was not working and we were booked in a superior room facing the sun, so it was hot.
Thabisitse, 1晚好友同遊, 2020年11月28日
All rooms should have bar fridges so the visitors don't have to ask for ice at reception. The shower has no hot water at all or takes. Long for hot water to heat up.
Jerome Sbusiso, 1 晚旅遊, 2020年11月16日
It was absolutely amazing.
Aresh, 1 晚旅遊, 2020年03月05日
We had a disappointing stay for 1 the water in our room was cold in d eving only hot in the morning. The cleaning lady we had an encounter with was rude and unfriendly which led to an argument. But management was great in resolving the issue. Otherwise that was the first and last time we booked that hotel.
Sibusiso, 2 晚旅遊, 2020年02月27日
Misleading and really sad that the hotel which is in prime location, is just pathetically being allowed into ruin. Booked a family room for my colleague as a 30th birthday gift. imagine my dismay. The hotel did not have a family room available, as they are apparently being refurbished. pax was given a standard room with a COT for the 4 year old child! it does not end there... the aircons in the room were also not working. Saturday 22 Feb - the weather recorded at over 31 degrees celcius, with no aircon. the saddest part is that absolutely no service recovery was done. i will NEVER send anybody to this hotel again. EVER! What was supposed to have been a lovely 30th birthday celebration, was marred by the hotels dissinterest.
Jashika, 1 晚家庭旅遊, 2020年02月21日
I had a booking at Mthonjeni Residence and Café, but the neighbourhood was just to scary to get out of the car, had to find another hotel fast on Hotel.com and the service in helping me out was excellent at the Waterfront
What a Terrible stay we had at Waterfront We would like a refund on this stay it was so so bad. Never ever again
Bc, 2 晚旅遊, 2020年01月02日
It was terrible, Service at front desk was appalling!!! Didn't have my booking number and refused point blank to even try and assist. Even when showing a copy of the booking confirmation that it was paid they still refused to help
EC, 1 晚商務旅遊, 2019年07月18日
The hotel itself is very nice. We unfortunately arrived and the key maker was down so we never received keys. We had to be escorted to our rooms when we needed. We also had a lot of luggage and asked for a luggage trolley/cart so we could bring it all up to the room and that was met with a little bit of confusion. In the end they brought an actual freight trolley even though we could see a luggage cart in the window. That was fine though. On the second day, our shower or faucet did not work. No cold water. So we couldn't shower. We also asked for a late checkout (check out is 10 and we were hoping for 12:30) and were told 11 was the latest they could do. Normally I totally understand that that is not always possible. But if there were 10 other guests in the hotel, I'd be surprised. So the fact that there wasn't room for us to have a late check out with a very empty hotel seemed odd to me. We also had a paid a little extra for an ocean view. We did sort of get it but it was definitely a low floor and from the side. So mostly our view was of the parking lot.
1 晚浪漫之旅, 2019年03月24日
We arrived and the front desk was very helpful. We however had to wait to book it which is normal but gave us enough time to explore Durban. Food was amazing and service. The thing that was most unpleasant was the fact that we were unable to sleep due to noisy neighbors who were playing loud music all night long. For some reason the walls were thin but no rules were in place for guests playing loud music and partying in the rooms. The staff were very kind and very helpful. Would have been one of our many great stays if it were not for the thin walls and if there were rules against partying and playing loud music in rooms. This made it feel more like a motel than a hotel.
Gershom, 2 晚浪漫之旅, 2019年03月23日