Our second time to stay at an Iberostar property and loved both experiences. This is a…
Hotel in good conditions ! Great Staff !
This property advises that it adheres to Yes, Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。18 歲以下住客禁止進入 SPA。
18 歲以下住客禁止進入 SPA。
住宿經過專業清潔；住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循以下清潔及消毒指引：Intertek Cristal (國際第 3 方專業機構)及Safe Travels (世界觀光旅遊委員會)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Staff were awesome and courteous. Room was not great, the mattress was horrible
3 晚浪漫之旅, 2021年03月17日
Great kids club! Good food! The paraiso beach was closed due to COVID but we walked the property and will stay there next time we go to Mexico.
4 晚家庭旅遊, 2021年03月14日
Great hotel and service, good food and plenty of activities
10 晚浪漫之旅, 2021年03月11日
Huge resort and very clean. its unfortunate thay have some very unprofessional staff. The Breakfast buffet chef was very rude.
6 晚浪漫之旅, 2021年03月11日
Great workers. Very friendly. Needs a bit of updates.
5 晚浪漫之旅, 2021年03月10日
We Loved our stay at this resort. Everything was great and the staff was amazing! We especially loved the service from Abraham Lopez who was an excellent server at the amazing steakhouse!
7 晚家庭旅遊, 2021年03月06日
This was our first stay at Iberostar. I had my first visit planned for early February but I had covid, I had to do a late cancel and they wouldn’t give me a full refund even though I rescheduled and paid more for my visit 3 weeks later. That was a little disappointing. All I wanted to do was move my dates. When we finally did make it, the resort is very nice. We didn’t get to stay at the resort we picked since it was closed. Ours was nice. The staff was wonderful, pool and activities were a good time. I didn’t like that we had to make reservations when every night there were maybe 3 other tables besides the Japanese. Which was our favorite. The food was decent, not very flavorful. Everything kind of just tasted the same. The wild life was our favorite. The coati’s, the cats and the raccoons. My daughter and I took a walk almost every night just to check out all the animals. We will for sure go back again after covid, hopefully it’s a different experience. overall, it was a great getaway. The food just needs some help
5 晚家庭旅遊, 2021年03月05日
Some minor issues with broken items in room (safe batteries, TV broke on 3rd day, door lock batteries failed, and bath tub valve wouldn't work). All items were repaired promptly though.
16 晚浪漫之旅, 2021年03月04日
The property we booked wasn't open and the place they put us into was not comparable to what we paid for!
The Staff and the Food were second to none. Covid shut down a lot of options but a nice quiet trip overall.
5 晚浪漫之旅, 2021年03月01日