Awesome! Franco was fantastic on the beach and so was Amanda.
Hospitality was great! Staff was beyond phenomenal. Rooms were okay. Our tub didnt work.…
This property advises that it adheres to Yes, Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。18 歲以下住客禁止進入 SPA。
18 歲以下住客禁止進入 SPA。
住宿經過專業清潔；住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循以下清潔及消毒指引：Safe Travels (世界觀光旅遊委員會)及Intertek Cristal (國際第 3 方專業機構)。
Giant facility, 5 hotels on complex. Food was not good. Drinks were so-so. Staff were nice. There were coati on the beach that were a constant pest. I guess some people think it is cute to feed them. I saw one jump on a women in a lounge chair and steal a hot dog right out of her hand.
Thomas, 2 晚旅遊, 2021年04月22日
This resort was excellent. The staff exceeded our expectations and although the restaurants were limited by covid and required reservations, the staff was clearly doing everything they could to accommodate guests. The hotel provided us with a really nice crib for our 2 year old and even brought us a Deep Rock type water jug and dispenser when we were having trouble adjusting to the environment. We really enjoyed our experience and would gladly go back!
6 晚家庭旅遊, 2021年03月12日
Great location, beautiful property, good food. Would definitely go back again
7 晚家庭旅遊, 2021年03月12日
The pools were nice. The food was not good. The spa staff were rude. I would not come back to this hotel.
4 晚家庭旅遊, 2021年03月10日
was for the first time, the best period for vacation, a wonderful experience, wonderful people, a good food, for sure, we'll return
10 晚浪漫之旅, 2021年03月07日
One of the best resorts I have stayed. They are a little pushy on trying to convince to take you to breakfast and giving you free massages if you attend but it’s due to them trying to sell you a membership. If it are interested just deny the breakfast.
4 晚家庭旅遊, 2021年02月26日
Spent 5 nights at the Iberostar Paraiso in late February. Despite COVID, there was plenty to do around the resort and we felt safe the entire time! The beach is beautiful and very well maintained. They were raking and removing seaweed on a daily basis so it was always spotless. There were multiple pool areas, so we never had an issue finding chairs or a great spot. I have stayed a a few resorts in Mexico and the Caribbean and this had the best food! The dinner buffet was what you would expect but lunch and breakfast were excellent and the restaurants were fantastic. Unfortunately, not many were open due to COVID, we wish we could have tried the French or Mediterranean restaurants during our stay. Overall - service was amazing (only downside was checking in and out where they were very slow and understaffed). Big shout out to Irma, one of the servers for breakfast and lunch - we ended up asking to be sat with her everyday because she was such a delight! She remembered all of our names and would make sure we were well cared for. She should train new employees because she has that perfect balance of being attentive and cheerful but also very efficient and helpful. I wouldn't hesitate to go back to this resort again even for a short trip since it is a easy 30 min drive from the airport.
5 晚家庭旅遊, 2021年02月20日
a lots of activities, nice pool, beautiful beach, food during lunch could
6 晚旅遊, 2021年02月19日
All of the staff were extremely nice and friendly. They were very helpful with any questions or concerns we had. All of the facilities were really clean and all of the staff was on top of safety measures, offering hand sanitizer and making sure that guests stayed at least 6 ft apart. We truly enjoyed our stay, we even elongated our stay by 3 more days! Would recommend this hotel any day!
5 晚家庭旅遊, 2021年02月13日
We had a great stay, although I'm not sure that we got the value for our money. I felt our stay was a bit overpriced, but not unlike any other resorts, I suppose. The ladies at the kids club were absolutely phenomenal. My 5 and 10 year old did not want to leave. They actually wanted to stay from. 10am until close at 9pm. They worked hard to provide excellent care for our daughters and kept them fully entertained at that. They were absolute rock stars and if we were to rebook, it would be because of the effort they put in to make sure our girls had a magical vacation.
Vicky, 7 晚家庭旅遊, 2021年02月13日