6/10 不錯
2022年6月14日
Service a def let down
This adults only hotel is part of the Rarotongan and uses the same kitchen. Sometimes the bar by the pool was closed and had to go stand in line at the oother pool bar for about 15 mins. Check in staff were downright rude. Arrived at 2pm was bluntly told check in is at 3pm , I was basically given the option of waiting in the lobby , was not told I could go to pool or if there were facilities to change into my swim trunks just.check in was 3pm. When I did check in was not even told how to get to the Sanctuary part of the hotel. Was a complete joke. Needed a taxi for the night but knew front desk would be unhelpful. I even called on the day before to arrange a airport pickup but nobody picked up for the three times I called. The lagoon is great and can be accessed by public beach.
T Ryan (1 晚行程)
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