The view was fantastic , beyond my expectation.. facility and room were nice and all…
such a beautiful spot. It does not come cheap, but it has made our stay in Sapa. Amazing…
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Amazing Eco lodge
Jean-marc, 2 晚旅遊, 2019年06月06日
The setting of the hotel is amongst the best I have ever experienced. Every direction seemingly has a different and stunning view. The infinity pool is spectacular. The food was good but the menu is definitely limited with little variety. We stayed their for 4 nights; probably 2 nights too many. Nice touch trying to be environmentally friendly however we were there for 4 nights and our garbage cans were not collected once. I get trying to limit the waste but waste can accumulate over four days. We would go back again just for the beautiful and unique location.
Timothy, 4 晚浪漫之旅, 2019年06月03日
we had a very relaxing stay!!! the staff were courteous and friendly. the food is very good.
Allan, 1 晚浪漫之旅, 2019年05月22日
The eco friendly approach and super helpful staff.
We were very disappointed with our stay here. For £290 a night we expected superior levels of service. However, on numerous occasions the service at Topas as the worst we have experienced and occurred too frequently for it to be a one off. As such, we cannot recommend staying here. Here is some more information: - not enough sun loungers for guests. We had to wait 30 mins in the boiling heat before one became free. Staff were unhelpful and unfriendly - they didn’t offer to help or solve the problem. We were not the only ones to experience this - we complained to the hotel reception after this experience. Not only did they not help or resolve, but they didn’t follow up with us afterwards. It was simply never discussed by them. We felt like we weren’t listened to, so we brought this up with the manager. He was unapologetic and dismissive - saying the hotel was full. - the pool area is small and unfortunately there were lots of loud children playing, which made for an atmosphere which wasn’t relaxing - the shuttle bus service is rigid and if you miss it the pay for a taxi at your own expense. The hotel should be more accommodating to guests and not leave them on their own to book a taxi - the Sa Pa office (where you meet to get the shuttle bus) is dirty, dingy and unclean. This is poor for a premium resort - there is a set menu option available after 3pm. As we arrived at 3.30pm we missed this. The hotel knew when we were arriving. Why did they not contact us and ask?
Annie, 1 晚浪漫之旅, 2019年04月24日
Beautiful setting, amazing restaurant, staff friendly but had higher expectations to their service. Go for the view and the infinity pool, but just for one overnight. Not much to do if you’ve already been to sapa and seen the rice fields there.
Julia Castro, 1 晚浪漫之旅, 2019年04月21日
There is toothpaste, toothbrush, comb, the same liquid inside shampoo bottle and shower gel bottle which i think is shower gel, it make my hait super fry after wash. there is no cabinet as well as no hanger for me to hang my clothes. there is no slippers even the weather there is super cold. i really really disappointed about the hotel which i paid more than $200 US dollar for a night
HasuYeo, 1 晚旅遊, 2019年02月10日
This hotel was amazing! First, it's exactly as it describes on the website - no internet/tv in the rooms and it's a very quiet resort. With that, it was so relaxing with beautiful views of the mountains. The rooms are very clean with a nice shower and balcony to relax on. The infinity pool lives up to the expectation - it was beautiful! Service was great. As I read in other reviews, some staff don't speak the best English but always were willing to find someone that does. We rarely had communication issues, and they did everything they could to accommodate us. The food was good - menu is smaller but we were very satisfied with the quality. Food pricing is higher than other areas of Vietnam, but that is expected in a remote resort. We thought pricing was very reasonable - definitely cheaper than other resorts. Breakfast was included and made to order - it was delicious as well. You will read about the ladies that wait outside of the resort to sell you things, so when you go to hike, be ready for them. I will say, when we wanted to go for a quiet hike, they would not leave us alone and followed us for a solid 5 minutes down the road. I've read they will follow you the entire hike, but we found if you don't respond at all, they will eventually leave you alone. They'll always ask where you are from, etc- just don't answer and keep walking. We had luck with that. Overall - very highly recommended this Resort!
Stephanie, 1 晚浪漫之旅, 2019年02月01日
The most striking aspect of this resort is its breathtaking view of majestic Hoang Lien mountain range and famed rice terraces. Even though its location quite far from Sapa town, roughly 30km with winding mountain road that has been under repair so expect bumpy road, traffic jam due to construction, the resort is still well worth it! Located on top of a hill with rows of bungalows built from stone and local material that offer unobstructed view of the mountain. It's very relaxing, calming, and serene to sit on the balcony of those bungalows watching the spectacular sunrise or set ! The bungalow itself was a bit small but cozy and clean. There was no wifi or tv in the room, just you and the beautiful nature surrounded! Staffs were very friendly and genuinely helpful. Even though the choices for dinner menu were kind of limited but the foods were very delicious. The choices of wines offered were exceptionally good and reasonably priced!
nhan, 1晚好友同遊, 2018年12月05日