巴西黎明皇家鬱金香酒店 - 巴西利亞

The hotel amenities are amazing. However, the room I stayed (5103) was very humid. The rain was coming inside through the window and when we took a shower, the floor was flooded because the door was not closing properly.

Very noisy airconditioning and bathroom exhaust fan!!! Convenience shop closed during lunch time!!!

Can you give a worse rating than 0? We arrived late at night for early meetings and were told hotel had been damaged 24 hours before but nobody in our group was called or emailed to be notified despite them having our contacts through various booking systems/agencies. We were assured our reservations were moved to a different hotel only to find out when we arrived that we were one room short and had to spend an hour there sorting that out. In the end, it took us over 2 hours to finally check into an inferior hotel and I ended up having to go to sleep at 2am. The leve of incompetence and indifference was beyond belief.

This is my second stay at the resort. Service is some of the best I've seen. They realy do take great care of their guests and make them feel like VIPs. The pool and poolside service are amazing as well. The only real downside is the location. It is very isolated and therefore getting anywhere is diffcult. With that said, they do offer a shuttle service to the popular spots in town but at limited hours.

Everything was very good unless the bar service at swimming pool (Capitan Bar). It was said that the service would running till 19h00 but half hour before the closing time our order were ignored even going to the bar counter. But this is the only detail that can be improve easily. The rest was great !