First impression is not so good on services at reception. No one pay attention on me…
all round excellent property nice views, service is great.
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可提供摺床，但需額外支付每晚 THB 1500.0
歐陸早餐需額外收費，成人約為 THB 600，小童約為 THB 300
機場接送的收費為每輛車 THB1800 (單程)
The hotel and service were in many ways disappointing. Location and beach area are beautiful, the villas close to the beach seem nice. We stayed in a pool access room, In one of the upper level blocks. We had to ask to be moved from first room as it smelt unpleasant - damp and of cooking. The wardrobe doors and doors between bedroom and bathroom were dirty - dirty fingerprints and blood on bathroom room. The 2Nd room was better however many of the upper blocks were in bad need of repair and maintenance with crumbling exterior plaster, rusty balconies and Peeling paintwork. The reception staff were sweet and welcoming however breakfast service staff and bar staff we met seemed disengaged, lacking in enthusiasm and not focussed on providing good quality of customer service. We stayed in 4 hotels in different locations in Thailand on our trip and have no complaints about any of the others I would not return and would suggest there are better hotels in Khao Lak.
Jenny, 3 晚家庭旅遊, 2019年12月26日
It’s located on a nice beach. Watching the sunset is beautiful. However the service was terrible. I stayed there years ago and it was wonderful. Returning was a disappointment
ErinB, 3 晚浪漫之旅, 2019年12月26日
Beautiful tropical gardens, bungalows were great, staff were very helpful
7 晚浪漫之旅, 2019年12月10日
It was a great relaxing holiday
Huge hotel that might be more suitable for families with kids and not couples.. The hotel is full of stairs and not comfortable to find your way around. We got to the room and it was full of some weird smell they put which was terrible. The bed is not a 5 star hotel bed! More as a 3.. both the bed was making noises and the mattress wasn't that comfortable. For couples I can recommend Adult only hotels in the same area. Oh yes and the breakfast was a war zone... Hundreds of people running around trying to get food.. was very funny . I will give this hotel 7.4, We think that with a cheaper price it could fit better.
Yoav, 1 晚浪漫之旅, 2019年10月10日
A lovely complex, great beach and pools. We got a bit tired of walking up and down the hill. The food and drink in the resort was overpriced, but the breakfast was very adequate.
Allan, 4 晚浪漫之旅, 2019年10月04日
Beautiful, excellent location.
M, 2 晚旅遊, 2019年09月26日
The hotel and rooms were all very clean. All staff were friendly and eager to help. Always nice exploring around the hotel and it’s grounds though could have done with a few more signs to certain spots. But I guess that was part of the fun. A ten min walk to the shops, bars and restaurants. Big breakfast with lots of variety.
Sajan, 7 晚浪漫之旅, 2019年08月29日
Great location on the beach. Lots of swimming pools so never over crowded.
8 晚浪漫之旅, 2019年08月07日
We have spent 3 nights and wish we could stay longer. Excellent accomodation we had a pool villa which was just amazing . Cannot rate this resort any higher just stunning . Hoping we will come back again .
3 晚浪漫之旅, 2019年08月03日