我們會驗證評價，確定旅客於 Expedia Group 完成預訂。旅客提交評價時可能會收到一張優惠券。只要符合我們的內容指引，無論評價好壞我們都會如實發佈。更多資料於新視窗中開啟
7.4/10
整潔度
6.6/10
員工與服務
8.0/10
設施服務
6.4/10
住宿狀況
8.0/10
環保程度
評價
8/10 很好
2015年7月6日
An-Ti
Hotels.com 真實旅客評價
10/10 完美
2022年4月19日
The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages.
E. Richard
E. Richard (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2021年7月28日
Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole.
L'albergo è di fatto un "affittacamere" in uso agli ospiti.
Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema.
Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro.
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2019年10月20日
Giulia
Giulia (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年9月29日
Marcel
Marcel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年2月24日
João
João (2 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年8月24日
真實旅客
1 晚行程
Expedia 真實旅客評價
2/10 欠佳
2018年7月25日
Avoid this place like the PLAGUE!
Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else.
Harry
Harry (2 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2017年11月22日
Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente.
Luis Aurelio
Luis Aurelio (2 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2017年11月5日
Sconsigliatissimo
Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info.
