Reception staff very friendly the room was clean ad a good size. However the room was…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排提早入住，但需額外支付 GBP20 (視乎供應情況而定)
可安排延遲退房，但需額外支付 GBP10.00 (視乎供應情況而定)
歐陸早餐需額外收費，成人約為 GBP 6.9，小童約為 GBP 6.9
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
It was a boiling hot day with no air conditioning and when we asked if we could move down lower cooler room, it was refused, we were given 6 fans for the room which only blew hot air around the room and made it stuffy and uncomfortable
Tyler, 1 晚旅遊, 2021年07月22日
The hotel is good but totally unprepared for hot weather. There was no air-conditioning so the rooms were like saunas. There was a small fan in the room but it just swirled the hot air around as the windows won't open. The young female staff member was very accommodating. She swapped our rooms and brought ice bowls to put by the fans but she was fighting a losing battle with the heat. Eventually we couldn't stand it any more. We had to get out of the rooms it was unbearably boiling . She was very apologetic and arranged a full refund. We managed to book 2 rooms at a nearby hotel that had aircon which was lucky . I feel the hotel company cut corners to save money by not installing the air-conditioning. I imagine quite a lot of people have had to be refunded over the past couple of weeks. You have a great staff member there who did everything possible with a friendly tone and a smile on her face. So for that reason I am still leaving a positive review.
James, 1 晚家庭旅遊, 2021年07月22日
The lack of aircon sadly meant even with 2 fans going the room was unbearably hot - had it not been during the hottest week of the year so far then the stay would probably have been more enjoyable as the room itself was really spacious & the location was good
Ross, 1 晚旅遊, 2021年07月19日
Stayed here quite a few times but this time to hot to handle with no windows to open
Elvira Gail, 2晚好友同遊, 2021年07月16日
Adam, 1 晚商務旅遊, 2021年07月16日
Excellent location. Easy to get to and easy to leave the city too. We had the king size room which was on the top floor! Room was lovely, great size and came with hairdryer and ironing board with an iron. Only down fall being there is no air con. There was a fan left in the room but this just circulated the warm heat. Found it very stuffy during the night as a result.
Bethan, 2 晚旅遊, 2021年07月15日
Lovely hotel the staff was amazingly helpful the room was extremely hot it did have 2 fans in but was a little unbearable at times maybe it was just our room our son came for the last 2 days & his room wasnt as hot still a lovely experience thank you
Allison, 2 晚旅遊, 2021年06月21日
Stayed for 2 nights at the hotel, the room was very clean and tidy. The only issue we had was due to the hot weather over the weekend and there being no air-con in the room, it was very hot on times. Credit to the staff, offered for us to check the room before paying due to this and also offered free bottled water and a fan for the room.
Connor, 2 晚旅遊, 2021年06月04日
This hotel is ok if you just need somewhere to crash for the night. Prior to Citrus Hospitality taking over the hotel it was ‘The Big Sleep’, which always provided an enjoyable stay. Unfortunately, I’m sorry to say this place has gone downhill massively. Our first room smelled terrible, like old urine. The receptionist was lovely and in fairness, she did place us in another room straight away. However, the carpets in both rooms were stained. You can’t open the windows at all. The beds creak and are uncomfortable. The whole hotel looks tired and almost abandoned? Very disappointed, I must say.
Booked a last minute couple of nights away, we really enjoyed it 👍
Debra, 2 晚旅遊, 2020年12月15日