I was a little unsure of what to expect from this resort as it is listed as a 5 star and is quite expensive- much more than most other hotels in the Puerto Vallarta area, and some peole had left average reviews.
However, me and my wife decided to keep our 10 day booking for the last week of March and try it!
I have to say that we were both very impressed with not only the hotel itself, including rooms, grounds and amenities, but the level of service from EVERYONE who works at the hotel. All of the hosts, the entire front desk team and concierge, every one of the housekeeping staff and all of the restaurant service staff.
From the moment we checked in until the last bellboy closed my cab door as we (sadly) left the hotel on our final day, we were treated above and beyond...Definitely 5 stars all the way. I highly endorse the quality at this hotel and would recommend anyone who wants a higher end experience in a beautiful setting about a 10-15 min cab ride from old town Puerto Vallarta, to try staying here. The breakfast is absolutely wonderful, if you have a chance to try it in any of the restaurants, or order it to the room as we did on our final day, overlooking the beautiful ocean from our patio.
There is a number of stairs in the hotel grounds to traverse towards buildings 3-7 but we preferred to walk for the exercise and because it is so beautiful to walk through. There is a tram for those not so inclined. The gym is also awesome with an amazing view. 5✨️