We have been staying at the Renaissance for MANY years. so many that we have lived through three name-changes! Sadly, the hotel is in a downward spiral. Some at Reception were lovely; others were grumpy. There is no water in the room. One has to beg for TINY bottles. Room cleaning? "Due to COVID they are not cleaning". Hmmmm. Yes---location is great as is the bar. Yes---we'll go back. We just hope they will take note and refresh and refine the space and attitude.