OYO 旗艦溫福德莊園酒店

Lovely place to stay very welcoming very friendly, Our room was lovely so spacious and the bathroom very big too couldn’t really fault it would happily stay again 😁

Good small room, great value for money. Lovely and warm

Renovation work needs to be completed, then relaunched. Very poor quality uncomfortable bed. Staff excellent!

The stay, location and service was good. However, it stated that there was a free shuttle bus service. When I phoned from Bristol Airport to find out where I got the shuttle bus from I was told no shuttle only taxi! The taxi was £12 each way!! That added a lot onto the cost. If I knew this before I would have stayed at the Airport. I would like to be reimbursed for the full amount £24 as it was very miss leading.

We just wanted a bed for the night for a flight arriving at Bristol Airport in the early hours. The room was only £25, so I wasn't expecting much. It was warm, clean and comfortable and we had a good night's sleep. Perfect! No breakfast available but we knew about this in advance. Very impressive at such a cheap price, definitely recommend.

Needed a place to stay near the airport as we had a super early flight the next day. The room was clean and had a private bathroom. We were able to eat dinner in the bar. The staff were really friendly.

Excellent customer service. The guy on reception went above and beyond to help us and couldn’t have been more helpful. Rooms were great. Food was lovely. Only problem was the underfloor hearing didn’t seem to work and the room was chilly. Would definitely go back there again.

At the end of the day this hotel offers good value for money, so people who are expecting 5 star accommodation need to book what they expect. We used this hotel as a base to visit various places in the Bristol/Bath area and we weren't disappointed. On arrival the lovely lady on reception greeted us and guided us to our room, which is something we're not used to, she helped us with operating the heating system and gave us directions to local amenities. Currently the restaurant isn't serving breakfast due to covid so I suggest taking some stuff with you like we did. We did however eat dinner at the restaurant a few times and the food was really good, as was the service. The room was basic but very large, spacious and clean. The bed was one of the comfiest I've ever slept on. The shower was amazing, 2 heads, heavenly. There's a lovely garden area for nice views and walking. Not really sure why some people are dissatisfied with this hotel, it's good value for money and very comfortable. I highly recommend.

Excellent value for money. Clean and comfortable . Friendly and helpful staff. Well recommended.

The bedding was clean.. but that was about it. The shower leaked more from the hose than from the shower head. The carpet had lots of unknown stains ao I don’t know how clean it was- I never touched the floor barefoot. The sofa and walls were scuffed and had random stains. They were the most uncomfortable beds I have ever slept on, soft and lumpy. I’ve left with a sore neck. Thankfully I didn’t stay longer than 2 nights. We asked one receptionist for a refill of tea and milk before we went out and arranged to pick it up on our return, the night receptionist was on when we got back and he had no idea what we were talking about and tried to give me one tea bag and one small carton of milk... he then disappeared to get more thankfully as there were two of us!! The whole entire place looks like it needs a good clean and some TLC both inside and out. I would not go back.