Bad smell in the toilet & the room. Not recommend.
I was being told that the twin rooms were all located on the lower ground floor. However, there was a very stinky smell in the room mainly from the toilet which made the experience become the worst. I believe no one wants to stay in such a room. Although the staff are polite, that doesn’t help if the property itself is in a poor condition. When I saw from the outside of the room, the steam and gas from the pipes were so close to the window of the room. See the image attached. I won’t recommend this hotel to anyone.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
Kam Lan
Kam Lan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月17日
Chun Wai
Chun Wai (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2020年12月22日
Small but neat hotel
No lift so that a little bit inconvenience if you have too many baggages. Room is small but neat.
Hotel was clean and comfortable. Although it felt like it was under construction a bit! Lots of workmen around and banging. Staff though were very helpful and attentive. I was upgraded from a single room to a bigger room with four single beds. No phone in room. No plant-based milk but when I phoned they found me some for breakfast. Disposable cups in room and heating turned up too high. Standard message about leaving towels used on the floor to ‘save the planet’. Not much for vegans at breakfast. Practical and handy for Victoria.
Zoey
Zoey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
Very nice property worth another visit!
Overall I found the hotel to be very good and wonderfully well located half a block from Victoria Coach Station and two short blocks from Victoria Rail and Victoria Tube Stations. It was close to some theatres and restaurants. The property was freshly renovated and well maintained. It consists of four or five historic townhouses and an issue I had was that my building had no elevator and only steep, winding steps. The staff without hesitation carried my large luggage up and down but the configuration might be challenging for anyone with mobility issues. I should have requested a lower level room. The breakfast was nicely served in the lobby but choices were very limited … definitely “continental. Rooms and the lobby had coffee and tea available all the time. Even the “double rooms” seemed small but the hotel had a lot of character and was very comfortable and clean with lots of hot water and great water pressure! I would return.
Marvin
Marvin (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Great for Victoria station but room too hot
We had a basement room in one if the annexes in Hugh Street. Very Very hot all of the time and had to have air conditioning on a lot. Downside, very narrow staircase down so hard to take case up and down.
Lots of mirrors which was great, actually had the desk/mirror and plug sockets in sync (so many hotels don’t) and beds were comfy. Great for Victoria Station.
I would return but not in a basement room
G T
G T (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Cosy and clean room. Perfect for single traveller. Staff were pleasant and kind.