肯辛頓府酒店 - 倫敦

Location is excellent. The hotel needs a refurbishing. The service needs to improve. The cleanliness is much needed. The age is showing. Very good potential for improvement.

Room is large. On shower water was only a little warm. Breakfast is horrible and poor and very bad persons in kitchen and impolite. Wifi is not working properly and also it is disconnecting every 6h. Area is quiet. You can leave luggages there after check-out but it is not safe and person from reception do not ask your name or what kind of baggage did you left when take them back. So anybody can come and take what he/she wants and there are no CCTV cameras there. Pillows were not fresh. Doors and walls are not soundproof so you can hear all noises on hall. Bed was not confortable.

Close to loads of places to eat

Room had faulty air conditioning unit with notice to say do not use.. The ventilation cover in the bathroom fell off and not put back otherwise the room was OK. The fridge was nice to have but a dark glass door would have been better so there was no light shining in the night.

Good location , friendly staff Large clean room , but breakfast is not so good