In order to maintain your 5 star reviews, the after service is just as important.
You have falsely advertised the spa and Swedish massage and are not willing to accept fault.
The bathrooms are poorly constructed and my daughter slipped over twice!
Your staff are constantly asking what drink would you like so type can make more money.
A buffet for 3 cost £100 bearing in mind only 2 people were in the restaurant maybe you should re think your prices.
The hotel I have been told opened 6 months ago and it shows due to faults, misleading advertising and structure.
The finishings have been rushed and the management are not willing to take ownership of fault.
Dont bother booked till they learn customer service skills and are established
shazmin (7 晚家庭旅程)
Farid (14 晚行程)
The staff are very lovely. Always going above and beyond and have the biggest smiles on their faces no matter what time.
The staff are very quick to come if there is an issue and are all very helpful. Very lovely to chat to.
The rooms are very spacious too.
Sumayyah Sabir Alimohamed
Sumayyah Sabir Alimohamed (8 晚友伴旅程)
Super hotel en zeker niet duur! Kamers steeds proper dankzij Kukee super vriendelijk personeel. Netheid op en top! Bediening ontbijt buffet proper en vriendelijk. Aangenaam dankzij Houssam Bchir! Zeker de moeite om hier te boeken!
Hamza (8 晚行程)
They are attentive
Set (1 晚浪漫旅程)
Good family hotel and good location
Great location. Good value for money. Bed is a bit stiff.