5 star is only price per night and scenery (beach, mountain view) everything else are poor 3 stars.
This hotel is good for instagramers, influencers or the ones staying for 2 nights and want to take some good pictures. Staying for a week or so will make you crazy. Try and see...
Staff - i could write a book. They make you feel like they doing you a favour serving you. Forgetting your orders, food delivery 3 hours after order, bringing drinks after you finish your dinner ..i could go on. Of course there are individuals who are doing an excellent job, but most of them look like they dont want to live on this planet. I have seen many inefficient people in my life, but some waiters are on top of my list from now on. There must be some not so smart people leading staff recruitment at lux.
Rooms - designer rooms or whatever they promote it. They look nice, but once you try to sleep there is an AC that sounds like in a cheap 2 star hotel in the middle of Paris. Fixing it? Forget about it. Smell from the A/C? Come and smell it. Junior suite room - avoid it.
Events - lux masterminds developed great app for influences where you can see all hotel events etc. . But.. organisation of those events is another story. Staff organising those events either is not interested at all, not showing up to an event or being late is a classic story.
Food - it is decent, but after 3 days you get sick of it. The only restaurant with great staff, chefs and food is The Beach.