Nos fue excelente, la atención del personal del hotel sobre todo, todos fueron muy amables, los cuartos son de muy buen tamaño, limpios, comida y bebida buena.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
La atención es muy buena, la comida es excelente, en cuanto a la limpieza si deja mucho de que hablar, nuestro hidromasaje tenía muchos cabellos y suciedad😬al igual el baño estaba sucio y hasta tenía mal olor, la verdad si deberían de tomar precaución ya que el hotel está muy padre, pero le resta demasiado la mala higiene que se tiene😢
Joel
Joel (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Sergio
Sergio (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
The rooms were well cleaned
crystal
crystal (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 12 日
Alejandra
Alejandra (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 4 日
Karina
Karina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
ME FUE MUY BIEN MUY AGUSTO, SOLO QUE HACE FALTA MAS PALAPAS EN LA PLAYA
ADRIANA
ADRIANA (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 23 日
Does not deserve 5 star Google rating.
Not what we expected from a 5-star google rated hotel. The site boasts 5 all inclusive restaurants but does not specify that there is limited daily reservations for the 2 out of 5 restaurants as only 2 are open daily and the 3rd is a buffet style. They also don't have a window for feeding people checking in after 3:30pm as their main buffet restaurant closes at 4:30pm. Our entire family got sick after eating a chicken sandwich snack while waiting for dinner to start at 6pm after checking in around 4pmish. This stomach sickness ruined most of our food pleasures for our entire 4 day stay. The hotel did give our elderly mother doctor care and medications which I can appreciate and they did give my sibling, niece and I a lovely final night dinner on the beach which we were able to enjoy the final dinner night after our stomachs almost fully settled by the 4th night.
Leyda
Leyda (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 21 日
Jose Manuel
Jose Manuel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Maria
Maria (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 14 日
Antonio
Antonio (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Poner una alarma sísmica !!!
frida monserrat
frida monserrat (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 10 日
Karen Angelica
Karen Angelica (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 10 日
Worst all inclusive resort we have ever been to.
Christopher
Christopher (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 9 日
Did not enjoy the stay . 3/6 family members got food poisoning from the buffet. Our room didn’t have hot water until someone came to fix it and no ac until we got someone to come out and fix as well. One of our rooms had yellow water coming out of the tub. No theater room for shows. Overall not fun
thalia
thalia (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 8 日
oscar
oscar (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Easygoing, safe very nice staff!!
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 6 日
vacaciones en familia
Si lo que buscas es un lugar tranquilo para pasar con la familia sin mayor expectativa que unas vacaciones en calma es un buen lugar pero si lo que buscas son instalaciones con buen mantenimiento suficiente personal activo y gran oferta de bebidas este no es el lugar
LUIS ARTURO
LUIS ARTURO (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 5 日
Although the staff was polite and friendly, the hotel failed to meet our expectations in several areas. The food quality was disappointing, and there were no activities or entertainment planned for travelers. The restaurants were always full.making it hard to get a table. Additionally, basic amenities like towels were often unavailable, which was frustrating. The music and entertainment provided were dull and uninspiring. Overall, we felt like we wasted our money and left the hotel feeling bored and unsatisfied.
Let me know if you’d like any changes or adjustments!
Hamed
Hamed (6 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 4 日
The worst all inclusive resort I have ever stayed at. Too many reasons to list. Food is awful service is not
good. Rooms and surround areas are dirty. Towels for pool look like they 50 yrs old. Bedding has holes in it. Lots more things beside. I would not recommend and will never stay there again.
Sharon
Sharon (8 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 4 日
Great place for a family Christmas! Staff was awesome! Very friendly and helpful, big shout out to Rene Lizola and Lulu Rivera who made the buffet amazing every night! One thing that was tough for a family with teenagers is the room is very open concept…. No bathroom privacy besides that incredible, would definitely go back.
Greg
Greg (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
Buffet was ok for breakfast but needed more variety. Didn’t have hot water in the mornings for five days even after running the water for 10-20 minutes. No bread our last morning. Staff was good. We needed two entrees at the a’la cart restaurants-servings were very small.