We have stayed at this hotel many times over the last ten years…most of the time we would have given it a 10 out of 10…this time, the hotels age was showing…not as luxurious as in the past…rooms and accessories seemed a little tired…not as pristeenly clean and spit polished as in the past…breakfast was good but not great, front desk did their job but were more business like… you didn’t feel like they were as glad to see an old friend when greeting you or answering questions…some of the personnel who did treat us extra special in the past May have moved on to other locations as we did not see them during this stay…the one thing which is greatly appreciated is the location of the facility next to Mayo Clinic and the person who checked us in was kind enough to provide us a room a couple of hours before the normal check in time…a great gift when you are sick and not at your best.
