The stay at the hotel was excellent The staff were excellent and could not do enough for…
The hotel was very short staffed dues to illness but for the team that we’re working they…
此住宿聲明其有遵循We're Good To Go (英國)及必維國際檢驗集團 (環球第三方專家)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認已遵循We're Good To Go (英國)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
Staff were friendly and helpful. The room was clean. The sauna and pool needed some updating, the jacuzzi wasn't working. I didnt sleep well, the pillows were hard and lumpy.
2 晚家庭旅遊, 2022年01月12日
steven, 1 晚家庭旅遊, 2022年01月04日
Very welcoming. Ideal to break journey from Scotland back to South of England.
1 晚旅遊, 2022年01月03日
We had a lovely stay. The facilities were nice and clean. Beds comfortable and overall good
Khukhu, 3 晚家庭旅遊, 2021年12月03日
what you would expect really for. a short stay/overnight stay. Clean and tidy, service good. Breakfast food could have been warmer. Gym, pool and sauna good.
Karl, 1 晚旅遊, 2021年11月27日
We had a lovely time. We weren't there long, however, the staff were friendly and helpful.
Louise, 1 晚家庭旅遊, 2021年11月13日
Terrible Service! This was a Prepaid Booking. Got to the Hotel at about Midnight on a Saturday and checked in. Went to the allocated room, opened the door, only to find a couple fast asleep on the bed. Had to go back to reception and complain. They were not very professional and, acted nonchalantly. Was told, they will clean up an "out of order" room they had as there were no other rooms available. Had to wait for another hour in the Lobby. This was the last thing I needed after a very long day. While waiting at the Lobby, another couple came in looking for a room. They were told, no rooms available but, one of the guest insisted that, they called about 2 hours prior and were told that, they will get a room with cash payment. It appears, the late night staff are cutting deals and reallocating rooms once they believe a Prepaid Guest like myself will not show up. The so called "out of order " room, was completely functional. The hotel decor was very tired with, old furniture and fittings. The Holiday Inn Express is much better than this particular proper Holiday Inn. Would not recommend!
O A, 1 晚旅遊, 2021年11月06日
We paid for a premium room . I’m not sure what was premium about it . There was no fridge and not even a bottle of water in the room. The tv remote didn’t work . On checking in we were told that to use the bar etc we needed to order through the QR code . We were unable to get it loaded so didn’t use it but then saw people ordering and paying at the bar , not sure why some could use the bar and others couldn’t ? There were no cocktails available . Just felt it fell short of what you would expect from a 4 star hotel in a premium room .
Christine, 2 晚家庭旅遊, 2021年11月05日
Great hotel, really helpful staff, with good facilities
Martin, 1 晚家庭旅遊, 2021年10月30日
Excellent stay, would recommend this hotel.
Dorothy, 1 晚家庭旅遊, 2021年10月28日