The Westin Richmond charged me for our stay, even though I had paid in full through…
This was my first time staying at The Westin and my experience started out awful! First,…
此住宿聲明其有遵循Commitment to Clean (萬豪)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
即叫即煮早餐需額外收費，每位約 USD 10.50
可攜帶寵物但需額外收費 每間住宿每次住宿 USD 75.00服務類動物豁免收費
客房內提供 Wi-Fi，收費為每日 USD9.95 (價格可能會變動)
客房提供有線上網，收費為每日 USD9.95 (價格可能有所不同)
泳池開放時間為 06:00 至 22:00。
此住宿確認已遵循Commitment to Clean (萬豪)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
It was nosy. Dog crying all night,
Samantha, 1 晚旅遊, 2021年05月01日
The hotel room could use better cleaning in the rooms. The elevator was all wet from kids using it after the pool. Something should be done to prevent this. The coffee maker was a bit dirty and the cream was really old and clunky, had to throw out the coffee cup due to old cream.
1 晚家庭旅遊, 2021年04月10日
The only issue was the bathroom shower door leaks when in use. I showered and when i got out there was a lot of water on bathroom floor. appears that the shower door won't seal
Manuel, 1 晚商務旅遊, 2021年04月07日
Super nice hotel, and the reception was very friendly and service oriented.
Claus, 1 晚旅遊, 2021年04月03日
The hotel ran out of clean towels. When I requested towels, I was offered a freaking bath mat.
2 晚家庭旅遊, 2021年03月12日
Our stay was nice. Service was helpful and efficient and the hotel was nice. However, the towels were scratchy for a the Hilton and there was no microwave in the room, but there was a fridge. One inconvenience is that there was a microwave in the lobby that stopped working and was not replaced before we left from our 3 day stay.
Joanne, 3 晚旅遊, 2021年03月10日
Room could have been cleaner, I had to re-clean the bathroom myself. Which I honestly didn't mind doing due to todays' climate. No microwave. Otherwise, no other grievances I'd return.
1 晚浪漫之旅, 2021年03月06日
As soon as checked in we saw dirty blood stain duvet sheets. We tried to call front desk. But phone didn’t work. We saw house keeping lady outside so we requested duvet sheets. She gave us queen. So we had to request again for King size. Room was very dusty. I could see dust on phone, night stands and desk. Also I found hanger under the curtain. I don’t think facility really clean this room. I was expecting more from Westin. But it was not pleasant at all. I would not stay here again. It makes me rethink about the Brand Westin.
1 晚家庭旅遊, 2021年02月17日
Room was very nice. Only complaint is the lighting was fluorescent, dim, and horrible.
1 晚旅遊, 2021年02月17日
Pet friendly! However, they recently imposed a $75 pet fee per night that is a bit outrageous.