2/10 欠佳
2022年6月25日
Items in room not repaired, no commutation
The staff was nice the cleaning was excellent. However they were so things wrong with my room they were not repaired. The general manager ignored 3 requests to speak to her about our concerns about the room. So we just checked out and went to another hotel that would communicate with us. We came in one day and the back door was being held open by a cup. Remove the cup when you came by the next day I was being propped open with a crutch, because the front desk she told us that she would send someone over to take care of it, however the next morning the door propped open all night with a crutch. How can you sleep safely in your room when the security doors are being propped open and no one in the hotel notices. I will not be returning to this place and I would never recommend anybody staying at this place. Because they never repaired several items in my room and the general manager ignores customers when they have a problem or concern.
Venita (14 晚行程)
Hotels.com 真實旅客評價