We love it here. Second time in 6 months and we are already wanting to plan another trip…
The restaurants service could use a slight change. This is coming from someone who ran…
此住宿聲明其有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
We were looking for a good hotel away from the craziness of downtown Playa Del Carmen and stumbled upon this a few miles north and we were very happy with our stay. They offer a variety of room choices, so many pools and amazing restaurants. In our experience all-inclusive bookings come with par food and drinks, however the food and drinks here were amazing! From the time of check-in to check-out, Stephanie and Angel at the reception and Alejandra at concierge helped us with every question and request. We highly recommend Koh Thai where Fernando made sure our every request was met and La Brassiere for Mexican or Italian night where Juan and Jazmine made sure we were comfortable with every visit. During lunch our favorite was Lizards where Miguel and Jazmine always greeted us with big smiles and great conversation followed by just relaxing by the Infinity Pool and Beach and have great service from Araceli, Abraham and Angel, day in day out. They have some great options to unwind at the Gin Bar or Cantina 1910 after a long day in the sun and Paulina and Tanya always made sure our drinks were always ready and the conversation always fresh. To top it off, the room-service does have a different menu than the regular restaurants, but it is worth just staying in the room or enjoying the rooftop in case you have a penthouse room. Thank you Bernardino for always taking care of our last minute breakfast orders. They treat you like family and we hope to return soon!
kanwar, 5 晚家庭旅遊, 2021年03月05日
I stayed 6 nights at The Fives Beach during the first part of March 2021 and I would return in a second. I was extremely impressed with the quality of the food (MUCH better than other AI's I have been to) and friendliness and helpfulness of the staff even in the midst of these difficult times due to Covid. The resort was at 30% capacity so not every restaurant was open, but the variety and quality did not seem to suffer and everyone went out of their way to make sure our stay was comfortable and memorable. The pools are immaculate and the beach is beautiful. I would highly recommend a visit to The Fives Beach if you are considering an All-Inclusive vacation.
Sean, 6 晚旅遊, 2021年02月26日
Great pools. The room Had some issues like shower was Luke warm and the drawers were broke high was frustrating when trying to open them. The bed was hard for me (age 43) Food was great. Went during Covid so not all the restaurants open. Staff was helpful and responsive. Overall great trip, just me and my teenage son. WiFi was good!
Crystal, 5 晚家庭旅遊, 2021年02月14日
Check-in is not great. It took longer than it should have and they had multiple forms you are asked to fill out with questions that were plainly inappropriate. Breakfast was a buffet, although they don't call it that. My friend got pancakes one morning that they make on demand, and she got sick later because they were under cooked and runny in the middle. Their one lunch restaurant was excellent, but their dinner restaurants were bad. In fact, I had the worst meal that I have EVER had at one of them. In the evening they only have two restaurants open but they do change the menu every night. For what we paid, it was definitely not worth it. You also have to make reservations for the restaurant at night. The front desk couldn't make the reservation and you had to find your personal conseirge to do it. One day we tried to make a reservation and it took three tries to get it done and then it was booked incorrectly. I was also given the wrong room that had been put out of service for maintenance, so after leaving my luggage in what I thought was my room and going out to get something to eat (only an outdoor taco making stand was open), I come back to my room to find my key won't work. I go back to the front desk and they tell me it's a problem with my key, so they reprogram it. Back at the room the key won't work. Only then do I find out my room is not the one they had written down when I checked in. I am glad I had not yet unpacked - and had to move to another room
Linda, 3晚好友同遊, 2021年02月03日
The staff was so welcoming and friendly and the facility was very well taken care of and cleaned daily!
Excellent food and not too large but not too small. The pool area is beautiful and it's easy to get around the whole grounds.
Kyle, 2 晚家庭旅遊, 2021年01月15日
The property was absolutely beautiful! It was an amazing vacation.
LizaEsquivel, 4 晚家庭旅遊, 2021年01月14日
Great place for a quick getaway. Would recommend to others
7 晚浪漫之旅, 2021年01月13日
10/10! Everything was amazing. Drinks, atmosphere, rooms and service of all employees was great.
Tasneem, 1晚好友同遊, 2021年01月01日
Perfect. The food and the environment were both perfect.
Scott, 3 晚家庭旅遊, 2020年12月31日