All staff are not in good english and most of them even don't know what's toothpaste and toothbrush, as well as bad service.
We requested to renew the shampoo, the staff sent me the hand cream instead, and when I called to front desk the staff said they don't have anymore shampoo but only hand cream. After a while, I called back to front desk to check again and insisted to get the shampoo instead of hand cream, the staff finally replied that he SAID it's the same thing!! But at the end we found out he doesn't know what's shampoo and I need to request him to come over and have a look of what we requested, and he still said it's the same when he saw the words on the shampoo. He keep using his phone when come over to our room and not even apologize to us.
Apart from this problem, all of their housekeeping staff WILL NOT knock the door before they open your room everytime!
I feel not safe because don't know when will people open the door.