Lovely big room comfortable bed lovely view from balcony my only criticism it would be…
Second stay in the Hotel last there in 2019. Nice and central to the waterfront & Albert…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時。
Glyn, 1 晚旅遊, 2021年10月20日
Visited for my birthday & I won’t be returning! Toilet seat hanging off, bathroom not properly cleaned & walls needed repainting & broken bedside lamps. Spoke to reception 3 times & nothing was done!
Kelly, 1 晚旅遊, 2021年10月16日
We have stayed here a few times, but the last time was a long time ago and it was nice. Sadly, the hotel hasn't changed and is now in desperate need of a refurb. The carpet on the stairs was threadbare, our room looked really old with a damaged chair and table, the bed was very uncomfortable, the room was very hot and the air con didn't work. We did pay for breakfast and I was told they could cater for coeliac, but when we got there at just before 11am, we were told they'd finished serving and we could take what we wanted but they couldn't do anything gluten free for me. The only plus point is the location is pretty good as it's close to Liverpool One and Mathews Street
MICHAEL, 1 晚旅遊, 2021年10月16日
Perfect location for Mathew Street. Unfortunately we got the room near the noisy lift. Room service didn’t have anything suitable for a vegetarian. Bar was very pricey. Taking all this into consideration I’d still stay there again because location was perfect
Sharon, 3 晚旅遊, 2021年10月15日
Bed was very soft which meant it wasn’t a good nights sleep. On opening window as looking out on an interior court yard. Hotel is looking a bit worn in places. Staff were lovely and really helpful.
1 晚家庭旅遊, 2021年10月05日
Check in - Very friendly team at check in we arrived early but the ladies stored our luggage safely. Room - Luxury room booked can’t say I thought it was a luxury room it was small with a view of a building. Was very nice and clean comfortable bed. Rooms - The room was not very user friendly there are no plug sockets near the mirror so had to kneel down with the small mirror from the bathroom to do hair. The rooms are very dark even with all the lights on. Breakfast - Very welcoming on arrival moved some tables around for us and the selection for breakfast excellent choice. Location - Central to everything walkable to all the sites. Overall a lovely stay at the Hotel and friendly teams in place from arrival to leaving.
Jacqueline, 1晚好友同遊, 2021年09月16日
Amazing hotel. The staff were so friendly and helpful. Would definitely recommend and go back!
Margaret, 2 晚旅遊, 2021年09月16日
Fabulous hotel, lovely spacious rooms, fab bathroom. Hot Breakfast could have been warmer and better with warm plates.
Angela, 2 晚家庭旅遊, 2021年09月12日
I only stayed 1 night instead of 2 I’m still waiting for a refund of £118 Check in staff didn’t know what they were doing so you had to do it twice in the red hot hotel queueing up twice room was ready late 4.30 pm Only 1 lift working which didn’t display the floors so you went up and down for ten mins as people pressed the button No room service despite being told there was Loud music until 2am and a view of the back street Badly designed bath/shower All in all an awful night wednesday so we left on Thursday and went elsewhere still no word on my refunds despite numerous emails
Shelley, 1 晚旅遊, 2021年09月09日
Small room… extremely noisy at 6:00am Quite dimly lit too.. take a make up mirror. Breakfast was really nice.. bed was also comfy.. quite basic… but some friends rooms were very big and posh… so pot luck which room you get I suppose