Every things are fine, nice and clean room, very comfortable. But no free bottle of water, only for members. But when we check in, didn’t check if we are members or not. Upon we check out, then found out we were the hotel member, but we already felt so thirsty for the whole night and need to boil water to drink.
Xiaosong (1 晚家庭旅程)
Very gracious clean and quiet along the River beautiful walk along the river and seating area
Susan (1 晚友伴旅程)
When we travel we usually prefer to stay at Westin if there is one available in the area, because our biggest priority is the comfort of sleep and we don't want to take any risks there.
This hotel however missed the mark on all the important factors. Most importantly the bed was hard and there was nothing heavenly about it. The AC in the room was noisy.
The hotel is directly at I5 and overlooking it with all the noise that one could imagine from that location.
For the price of Westin you get a highway motel experience.
Also they charged us $45 for one night of valet parking, which would be kind of justified if at a downtown location, not at the roadside in the middle of nowhere. They also sent us an invoice without this charge and didn't mention anything at checkout (while calling the valet) and sent us a separate invoice 3 hours later. At the very least that's misleading.
I don't believe a hotel can be off on so many accounts by accident. I don't understand how this can have the Westin brand attached to it.