The reception staff is very kind and friendly. They always…
I enjoy the stay in the Best Western hotel. The front desk…
此住宿聲明其有遵循We Care Clean (貝斯特韋斯特)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可攜帶寵物但需額外收費 每隻寵物每日 BGN 10服務類動物豁免收費
機場接送的收費為每位 BGN30 (單程)
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循We Care Clean (貝斯特韋斯特)指引採取清潔及消毒措施。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
The hotel itself was wonderful and close to the train station, but the area around it wasn’t very nice. There were very few walkable restaurants or shops. Center city was about a 25 minute walk. This was one of those times that staying in center city would have been better than staying close to transportation.
Royce, 7 晚旅遊, 2020年02月24日
Nice and clean hotel just the size of the room is too small to my liking. Professional staff, good breakfast.
1 晚家庭旅遊, 2020年01月25日
Overall very good, although had problems with logging in to the internet over the last couple of days of my stay.
Very friendly receptionist staff! Very xjean and cosy room, the breakfast was great, very fresh!
1 晚旅遊, 2020年01月02日
Good location . Very close to train station and bus station. Great staff. Good enough breakfast.
It was good. We enjoyed there even we were two days only. A breakfast for a 4-stae hotel would be improved. Overall it was good.
3 晚家庭旅遊, 2019年11月29日
Friendly and helpful check in staff. Clean hotel. Very convenient for the railway station.
kevin, 1 晚旅遊, 2019年11月11日
I had been in contact with the manager about early check-in, Plamen very kindly told allowed me to check-in earlier for a fee on the day of my arrival. Unfortunately, the staff on shift that morning did not have any notes and came across as quite unwelcoming. In the end I was given a room but had to pay more, the bathroom was dirty and had the previous guest's hairs in the shower. Reception kindly arranged for the room to be cleaned later that day. The second day the cleaners forgot to clean my room, when I made reception aware they moved me to another room which I appreciated. However, the air conditioning in the new room and the TV did not work (I believe the batteries needed changing in the remotes). The worse thing was that at 3am I noticed a bug across my bed and then found 8 of them running around the window and wall. I was way too tired to change rooms as I had to leave early that morning. All these issues ruined my experience with this hotel, but I have to say most of the staff at the front desk gave great customer service and were very helpful.
2 晚旅遊, 2019年10月23日
Being next to the main railway station, metro and tram stop this hotel is definitely easy to find making getting around Sofia very easy. But the train station and shops that are around it are in desparate need of updating and I could not help but notice a number of men always seemed to be hanging around in what I assume was the hotel car park and by the station. You would also think that it was easy for taxi drivers to locate, especially when it looks like it does, but alas not - turns out there are two Best Westerns on the same street and the taxi drivers kept taking me to the wrong one. The hotel however looks like it has been recently renovated. The room and bathroom are clean and modern with all the facilities that you would expect. The only issues I can come up with is that the shower took a long time to warm up and could do with a bit more power but I was on the 7th floor which might have had something to do with this. And the room was really warm. There was air conditioning but it was quite noisy so not really pratical to have on at night. There was a reasonable selection of hot and cold food, teas coffees etc at breakfast although the breakfast room is a little on the small side. Price wise it was cheaper than an equivalent hotel in the UK given the time at which I was staying. I found the staff were all pleasant and helpful - the manager even made me a cup of tea at breakfast. If I was staying in Sofia again this hotel is defnitely one that I would consider.
2 晚旅遊, 2019年10月12日
The staff is really nice and friendly. The breakfast is very fresh and tasty. I can recommend this hotel for sure
4 晚家庭旅遊, 2019年10月05日