Loved so much about the resort. All staff were amazing and friendly. The food wasn’t good…
Great resort with lots of wildlife, beautiful beach and Caribbean turquoise water to…
此住宿聲明其有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。18 歲以下住客禁止進入 SPA。
機場接送的收費為每位 MXN2100 (單程)
1 至 17 歲兒童的機場接送費用為 MXN 880.00 (單程)
18 歲以下住客禁止進入 SPA。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
45th birthday. We had an amazing time here. Food was very good, service was great. Rooms very clean, views beautiful. The beach is relaxing and the water warm. We will be back soon
Dan, 2 晚旅遊, 2021年03月08日
Resort is a little dated but the grounds were well manicured. Beach is great. Rooms are adequate but certainly not luxurious in any manner but beds were comfortable. Staff was nice. The food situation is not good. The steak restaurant was by far the worst steak I have ever seen, simply inedible. Im not even sure what cut of meat they were trying to pass off as a filet and a strip. Whatever it was it wasn’t cooked correctly and didnt taste good. Buffets are what they are, everything tastes the same. The Italian restaurant was decent but not great. Breakfast buffet was probably best meal but its hard to mess up breakfast. No complaints about the bars and drinks. The family area pool and bar seemed newer and was probably best part of resort in my opinion. Staff tried hard with what they have to work with so no complaints on service at all.
4 晚家庭旅遊, 2021年03月05日
Second time staying here we love it. Close to all the parks and staff is great .
4 晚浪漫之旅, 2021年02月04日
The property was nice staff was very attentive!!!!
5 晚家庭旅遊, 2021年01月19日
Highly recommended. Beautiful resort. My family and I blast.
Vanessa, 4 晚家庭旅遊, 2021年01月18日
Great hotel for the price. The food options were limited due to covid. Otherwise, everything was great! Staff very friendly, one of the best beaches we have been to thus far! Seaweed cleaned out regularly which was a big plus. Wonderful place for a family vacation with kids. A place we'd consider revisiting in a future.
Olya, 7 晚家庭旅遊, 2021年01月15日
Very large, clean property with friendly staff. The dining options were limited, especially for a vegetarian. Overall though we really enjoyed our stay
Julie, 3 晚家庭旅遊, 2021年01月07日
The property operates at a reduced capacity, which has its pros and cons. Pros: very few people in the pools, on the beach, to play ping-pong/tennis, etc. Cons: virtually no organized activities, some buffets/restaurants are closed, no tennis instructor, etc. It was still a very nice stay, the staff is very friendly, and all of them wear masks at all times. The guests are required to wear masks in the buffet in the food area. In other places, it seems to be voluntary.
6 晚旅遊, 2021年01月02日
We went in a family vacation to Sandos booked through Expedia... Union arrival to the resort we checked in and were charged an extra $1700 more than we paid through expedia they said it was because of our children's ages which I had used in expedia our 9 year old was charged as a child and our 15 year old non drinker was charged full adult price. Very discouraging and disappointing on Sandos end and Expedia I tried to resolve the issue with both and was continually brushed off. The Expedia rep at the resort was never around when I checked for them during our vacation. The resort said we could have a larger room due to paying more and I checked the first three days and never got anywhere with that either. Upon arrival we had to reserve every night of our stay dinner..all that was available was 9pm and the one showtime of the night was 9:30 fortunately we were able to check for earlier openings most evening and moved the time up. When we got to our room it was nice although the trundle bed was used and not cleaned from the prior guest. The grounds were beautiful with a nice walking path through the resort. The beach and main pool were very nice as well. The bartenders were friendly but I am not sure there was actually alcohol in the drinks. The nightly shows were very well done as well. We enjoyed the coffee bar the restaurants were great the buffet was repetitive...it was a good vacation not great and we are leary to book through Expedia again after the extra $1700 taken.
7 晚家庭旅遊, 2020年12月29日
Well the property was Big and plenty of places to walk through and eat Its All inclusive. The beach was clean and the environment was welcoming. The rooms depending on which side or membership you have, Some better then others as in older and modern. Not many room service options food wise but the indoor dining and restaurants are great with plenty of options. Only complaint i have is that the liqueur and drinks are not Top shelf quality unless your part of the royal elite club you get more perks.
6 晚浪漫之旅, 2020年12月27日