Cleaning ladies were not good. My wife had two days waited until 3pm without anyone to clean up the room. After quested, the room was cleaned coarsely, toilet consumable and tea bag wss not refilled. Used tea cups were not replaced or cleaned.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019年7月25日
Miu Kuen
Miu Kuen (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年10月3日
Money grabbing
The staff are purely focussed on charging money for every little service that should be considered courtesy. We asked for cutlery to eat our dinner and were told that it would cost €4.50 just to be given cutlery. We asked if our room was booked the day of our check out and if not could we get a late check out of 2 hours and we were told that it would cost €10 euros per hour. They do not go out of their way to make it a good experience, everything is transactional
Faye
Faye (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年9月29日
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月28日
Great airport hotel. Very clean tidy room.
Reception staff very helpful, polite and responsive.
Great location, right next to the airport. Even individuals with limited mobility would manage to get to the hotel.
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月24日
Hans-Martin
Hans-Martin (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月22日
Sirvan
Sirvan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月22日
Séjour satisfaisant
Séjour très court (1 courte nuit). Hôtel choisi pour sa position géographique (à côté du terminal de l'aéroport de Düsseldorf, accessible à pied en 5 mn) et sa disponibilité. Chambre très spacieuse, propre et calme. Options de restauration multiples.