The hotel is well located and the staff are friendly, but the conditions of the property…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
附近設有停車場，收費為 EUR 28/每日
自助早餐需額外收費，每位約 EUR 12
可提供搖籃/嬰兒床，收費為每次住宿 EUR 20
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
This is the third time that we are booking this hotel for our stay in Paris. It is at a very convenient location because it is at a walking distance from Gare du Nord station and Gare de l’est station. Also, we are always having a fantastic stay there. The staff are very enthusiastic, professional and friendly. The customer service provided is really good.
Ibrahima, 1 晚旅遊, 2020年02月08日
Staff was very friendly and very easy to deal with. The room was as expected and clean.
Staff is friendly. Breakfast basic but filling. Clean room.
2 晚旅遊, 2020年01月09日
At first Received a room with broken toilet and no hot water, after complaining the staff (which was great, nice and responsive) I got a new room. The two rooms was very small, the shower was less than a meter square .
3 晚旅遊, 2019年11月27日
Well, the service was good the hallways smell weird, like old, the room was ok.
Mistakenly booked this hotel last 2018 for 2019. Selected dates on the wrong year on the booking page for some glitchy reason. Contacted Expedia to modify or cancel the booking as it was an obvious unfortunate mistake that the booking was made a year ahead of the intended stay. Expedia said the decision to to cancel and refund the full payment i already made was up to the hotel. Hotel Alane's manager wouldnt budge even though they wouldve had A YEAR to make up for the 3 nights revenue they will lose by cancelling my wrong booking. Long story short, yes im biased and salty about this whole situation and yes it was ultimately my mistake as the offer was clearly "non-refundable and non-transferable" or whatever but petty customer service begets petty reviews.
3 晚旅遊, 2019年09月23日
Perfect good hotel lovely staff and clean room can get a little hot but fan provided and traffic can be loud but with closed windows you wouldn’t know. Only down side is it’s quite far for anything but we enjoyed using the “dott” scoters to get around fun and easy
2 晚浪漫之旅, 2019年09月20日
For what I paid the place was good enough. Clean and mordern. The stuffs were excellent
Hana, 1 晚旅遊, 2019年09月01日
Solo traveller for business and leisure. Pros: Great WIFI connectivity. Nice balcony in room and rooms and bathroom are clean and serviced daily. Friendly staff who also speak English. Excellent location, close to gare du nord and gare de l'est stations. Local area has a lot of restaurants for Halal food requirements. Cons: breakfast is very simple. Noisy in the room from busy outdoor traffic but not really an issue. Close doors/windows if you need silence.
Solo-traveller, 4 晚商務旅遊, 2019年08月26日
Staff are polite, friendly and helpful. I would highly recommend staying to anyone. Also in close proximity to the train station allowing ease of transport.
2 晚旅遊, 2019年08月04日