They called before check-in to say they had a water leak but it would be fixed before we checked in. Unfortunately, after driving all the way there, I found out at the desk it wasn't fixed so we didn't have a room. She said they would cancel my reservation without a fee, as if that was accommodating, but we wasted time and gas to turn around and drive right back home same day. The lack of communication and lack of willingness to make amends for the inconvenience of having to cancel our vacation was very frustrating. So, we never actually stayed there... but from what I saw when trying to check in, it looked very nice.