果阿阿馬蘭泰檸檬樹海灘度假村

Had a disappointment stay at this play. Fake 4 star hotel. From day 1 of my stay room had lots of issues. 1st water was leaking from air conditioner, 2nd no hot water in the morning to shower, 3rd didnt expect to see guests(insects) in the room. After raising these concerns still management didnt provide another room, they ignored. Only positive about this hotel is the friendly staff. Better stay away from this hotel if you want service for what you pay.

The whole hotel team was outstanding. From the check-in to daily restaurant interactions to the check-out , you feel welcome. Folks who complained about the restaurant don't give the staff credit for being truthful. As not all items in the menu are ready in minutes, since the town is a restaurant town . Guests usually stay at the hotel but eat out.

Nice hotel in comparison to those around us, staff good no complaints about anything except maybe the electricity was cut off about 3 times a day, not sure if this was the main grid or the hotels own system

On arrival informed that our room was not ready as there was construction underway and would not be ready until the following day. We were moved to a sister hotel, just as nice rooms apparently, and told we could take over our originally booked room anytime the following morning. Well, the room was not of the same standard, it hadn’t been finished for the new season. After breakfast we asked to move back to the resort we’d actually booked and paid for, we were picked up and dropped off at reception. It became clear that the reason for our move had nothing to do with renovation and all to do with double booking as we were informed we would have to wait for housekeeping to prepare the room. I was unwell by this time with the onset of Delhi Belly and asked the assistant manager how long this would take, half an hour was the response. An hour and a half later, after a number of visits to ask why we were still sat in reception we eventually moved into our room. The room was fine, the housekeeping and catering staff were great. The reception staff were clueless and the management lied. I’m hoping the issues were around early season preparations and the fact there was an Indian Religious Cekebration on that weekend, but would not stay there again due to the management dishonesty.

Friendly service, decent breakfast and great location. The check in was quick and efficient, and the pool was clean. The resort needs to spend a few months to renovate the rooms and common areas, as it has aged quite a bit.