文諾貝爾洛度假酒店 - 那帕

This is a beautiful hotel, but the building we were in was the oldest. First they stuck us across from the delivery area as a few. We asked to be changed on the phone and they said they did not have another room available. When we went to the registration they changed us to a nicer few. The bathroom smelled from the moment we got in. The toilet was not sealed at the bottom. Our last day my husband was taking a shower and sewage started coming up in the tub.

Buried in an industrial park you will find an all inclusive resort, a true hidden gem

It was our 4th trip back to the Napa Valley but first time at this property. Very nice place for the most part. Was not prepared to "sign up" for a timeshare presentation when I checked in, however, and the walls are pretty thin. We could hear neighbors above & next door to us. Grounds are lovely & staff is very friendly. Overall a good experience! Location is very convenient to downtown & wineries!

The service is no existent. This is not a hotel but a poor time share facility. It deserves a rating of 1 for service and un-hospitaility. It is very eco unfriendly. The use disposible dishes and plastic water bottles. No proper recycling. I have never been so disappointed in a resort in my life.

The staff is fantastic but the rooms was in need of an overhaul. The bed needs to be replaced ASAP. Everything else needs a facelift. Clean carpet and paint would go a long ways.