The guy who works the front door is horrible he denied me a room after i already paid for it online. He called the cops on me & lied said i threaten him. I asked him to give me a receipt or something that says hes canceling the room i booked, he refused for a 2hrs straight. He would not give me a room or a receipt that said he canceled my room. I will never book there again. Dont waste your money here
khayree
khayree (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Jamar
Jamar (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月17日
KeAndre'
KeAndre' (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月16日
Horrible
Dirty ripped blankets, front desk person show up 15 minutes later so we can be able to check in. A lot of drug addicts and prostitution action
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月23日
The Hotel From Hell
Worst Hotel ever. in the 1st room assigned to us the heater did not work. got a replacement room that did not have a shower curtain. Dirty towels on the bathroom floor. Unflushed toilet. only hot faucet in the sink worked not the cold. could not wash hands or brush teeth in the scolding hot water. electric outlets crooked - phones could not be charged. 3 floors but no elevator. Promised breakfast on Hotels.com listing is only a pot of coffee. 05:15am a boom box blasts outside our window for 20 minutes and wakes up everyone. We prepaid for 6 nights but we checked out (escaped) after the first night. Hotels. com got us only a partial refund. We Paid $652.79, received $417.52 so for one night we were charged $240.17 While the actual rate at this hotel was $74.79 per night.
This is the hotel from hell do not dare to stay there.
Jerome
Jerome (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Do not charge cudtom
When I arrived there at 3:45p.m
The male front desk receptionist said that I cannot chk in until 15 more minutes.
I went to sit in my car in the parking lot.
25 minutes later. He said that their network is down and he cannot chk me in. I said but I already paid it online and I requested a non smoking 🚭 room.
He said he will give me a room but he will want to hold on to my credit card and my DL. I was very nervous about that because I have never encountered that kind of thing before. He promised that both cards will be safe. I agreed because I was tired and I just wanted to check in. He took me upstairs.
The room smelled of cigarette.
He opened the room next door but it also smelled of cigarette. I decided to take the first room he showed because it had less cigarette smell. The shower nobs were old and rusty, poor drainage. The floor between the bed and bathroom were uneven, scary walking on it. Bath towels were in a very poor condition. I will never recommend that place to anyone I know.
TUPOU K
TUPOU K (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
John
John (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月5日
The room smelled terrible like mold, not cleaned stains on walls, cigarette stains on blankets loud music playing unit next to a smoking marijuana with a DJ speaker walls with rattling we literally lasted not even an hour. We walked out and booked elsewhere.
Drug activity all over property
Julio
Julio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月21日
Worst hotel in Oakland,California
The fridge was broken and the toilet seat was broken off the toilet. Both hotel rooms definitely needed a good cleaning by a professional!! Both hotel entry doors didn't seal right and you could see outside all the way around them!! The second room we were given had burn hole in the bed sheets and blankets. It didn't smell great. The bathroom window didnt work right the ceiling in the bathroom looked like it was ready to fall down and the back of the bathroom door was broken and ducted taped. The shower handle fell off in my hand.
When I went back to the office and told the office worker I wasn't going to stay the rest of my planned stay she said it would be okay I just needed to be out before check out or i would be charged for another stay. I said that wouldnt be a problem. When i was walking back to my room I seen two hookers leaving with a guy that was staying there and also heard a drug deal happening outside my room window. This hotel was definitely not worth $69.00 or the extra $11.00 a night they also add on to that $69.00 its ridiculous! Don't stay here!
James
James (6 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
Hadn't been vacuumed. Furniture was dusty. My top sheet had two holes, the blanket was torn. On the other bed, the springs on the mattress poked through. The bathroom was superficially clean. I saw a qtip stuck between back of toilet and the wall for example and I don't know what was stuck in the sink's drain. The plaster job in the bathroom was not yet finished. And the so called Continental Breakfast was an urn of coffee with a gallon of whole milk and a stack of tiny plastic juice cups. You get what you pay for true but a lot of false advertising on the part of this motel too. .
Cynthia
Cynthia (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月15日
Ok
Anthony
Anthony (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月29日
That's the worst property I have ever stayed at. Terrible.
Danilo
Danilo (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
Gricelda
Gricelda (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
Marco
Expedia 真實旅客評價
2/10 欠佳
2024年10月3日
N/A
Joana
Joana (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月2日
The front desk staff left because their shift was over telling me someone would be there soon leaving no one to help check people in or out. The next employee showed up 15 minutes later.