阿特拉斯梅迪納溫泉酒店

Very pleased with our stay. Fabulous pool area. Large comfortable room with large balcony

The staff were very pleasant and helpful. Services good, location perfect. The hotel is clean but can be updated. My main concern was the aromatic smell as I found it too overwhelming for my senses. (I understand this is cultural and I am sensitive to strong smells as it gives me headaches; so take review with awareness). Overall my stay was pleasant and safe.

Hotel is very misleading. They say it’s a 5* however I would never give it that rating. Staff are very much useless and unhelpful. Rooms are very dirty. Breakfast is a joke upon what they offer. Overall very bad experience...to much was wrong

Awful

The design of the hotel, the location and the friendly and highly professional staff were a delight. The room was spacious, spotless and the terrasse view was fantastic. I just regret more family friendly entertainment at night such as shows or kids disco. The singer was outstanding at night in the a la carte area.

Our stay at the hotel was nice, the hotel is clean and well maintained. However the staff just barge into the room without knocking. There needs to be more privacy for the guests.

Messy checkin. Messy hotels. Very bad rooms, smell so bad we had to leave. Unfriendly staff. Couldn’t find my reservation.

Very easy to get to on our motorbikes in the new part of town with security all night available

Quality of the internet really very bad. At times no reception or frequent total breaks. No effective reaction of the technical services except to say we will repair and check with our manager. Pool edge and sun chairs infected with dried bird excrement

The glass door to the shower does not close and there is a pool of water in the bathroom after the shower.