The staff were incredible. Made an already excellent vacation absolutely incredible. It was like seeing friends everyday. Allen, Didia, Joshua, Marcella, and Omar felt like family by the end of it stay. The massage therapist, Julio, was one of the best I’ve ever had! Another guest was telling me the same thing. If you want to see monkeys, all you have to do is hang out on your balcony. There were tons! We had one come on our balcony one morning around 6:30-7. 2 Scarlett macaws eat in a tree by the adult pool every late afternoon. We saw different types of big lizards everyday and a couple other types of animals. Their Rico Tico restaurant is excellent. We tried offsite restaurants, too. Everything is great, but really you would not have to or want to leave the property. The water views are some of the best in the area. The pools were warm. The beds extremely comfortable. Their free butterfly garden is really beautiful. The only negative I can come up with is the bathroom water is not hot. I think it must have to do with electricity and being eco friendly, but that was jarring every night. Small thing, Would absolutely stay again.