Beautiful hotel. So many things to explore there and I even had my hair done at the spa…
It want as good as we expect, I would never recommend that place to anyone. Even though I…
此住宿聲明其有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
自助早餐需額外收費，成人約為 TND 30，小童約為 TND 30
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
Nice place the food could be better though
tara, 7 晚旅遊, 2020年02月21日
Very nice quiet hotel, friendly helpful staff, Nice food and great room service, I would definitely recommend this place for luxury and comfort stays!!
3 晚旅遊, 2020年02月11日
Just normal hotel .. clean room’s and nothing special but it’s okay not bad
RAED.ELZARROUQ, 2 晚家庭旅遊, 2019年11月30日
All the staff were very helpful and friendly. Was a beautiful stay im a beautiful city.
3 晚商務旅遊, 2019年11月21日
2 hours waiting for check in Breakfast is very bad, limited options and repeated the same items every day Furniture is very old Staff is only helpful if you give them tips
Hamza, 5 晚家庭旅遊, 2019年09月12日
Where do I start...I have no idea how anyone has given this place good reviews; they must have really low standards. I really cannot believe this is considered a 5 star hotel. It’s a 2 star hotel with a couple swimming pools. Stayed here 3 days. Upon check-in they asked me to have a seat and said they’d get me a drink while I wait; that drink never arrived, but no big deal. They put me into a room with an AC that would only run on low. I called reception and they send the maintenance guy to work on it- then he tried to convince me that it was on max and that’s just how it is. Finally after making me wait hours while they worked on it they finally agreed to put me into another smaller room with a functional AC. However, even their functional AC on max isn’t capable of really cooling down the room that much. Paid for half board so that I could have the convenience of having dinner at the hotel. Both lunch and dinner are the poorest buffets I have ever seen...2 star hotels offer better quality food. $40 (120 dinar) on top of your initial hotel fee ahead of time or 200 dinars at the door. You get 2 short buffet lines. One w/ salad, cake, fruit and another with rice, and meat. Here’s the funny part- drinks are not included (don’t mean alcohol) I got a coke and a water - charged me 12 dinars! You can get an excellent dinner outside for 50 dinar. Breakfast also poor. Coffee ran out and the waiter tipped the canister/grainy leftovers into a dirty cup for me. Overall a terrible hotel.
Alan, 3 晚旅遊, 2019年08月07日
The hotel was excellent. It felt like a 5 star hotel. Breakfast included personally cooked omelettes, doughnuts (beignets) or pancakes. The swimming pool was very large and not too full. The beach was well maintained with sunshades and a bar/restaurant.
6 晚浪漫之旅, 2019年07月20日
Extremely racist hotel staff, specially security, chasing my girlfriend (black) all day long, treating her like a prostitute and never stopping asking if she was hotel guest or not. Unacceptable and insulting behavior despite having many times repeated that we were traveling together. Other very noticeable fact is the extremely poor service. 1. At the pool, after having been asked 3 times by 3 different security agents if we were residing in hotel, we had to wait over 30min to see a waiter coming, removing the plates from previous guests on our table but wthout cleaning the table and leaving all food rests. Almost one hour to get one ice cream 2. At the pool again, when asking for towels, I was chocked seeing the employee going to the pile of dirty used towels trying to choose 2 not too dirty / wet and bringing them to us 3. Room service didn't deliver what I ordered To conclude, never go to this hotel if you have an African girlfriend and don't expect any service....
Verydisappointe, 2 晚浪漫之旅, 2019年07月05日
Loved the lay out and how close it was to the beach. The pool area was beautiful as was the rest of the resort
3 晚浪漫之旅, 2019年05月23日
The property is in desperate need of some renovations and maintenance. There were 9 rooms in total in our group and some had better faculties than others. The soft furnishings need freshening. The towels are old and presumably had originally been white but now a murky grey colour. The bar staff were exceptional as out party from the hotel and 4 people from outside met at least twice a day there for meals and drinks, they were most accommodating. The reception staff apart from a couple of nice ladies (sorry I cant remember your names) were inconsistent in their information and didn't seem to pass on to the next shift vital information about room requests and services. I would suggest you implement a better handover between shifts. There was also a lack of coordination between front desk and front gate security. We ordered taxis which were not being allowed to enter for security reasons one day, but the front didn't know this and just kept calling for more, in the end after 40 minutes we walked to the main road. We were astonished to pay a supplement for 2 people in double room. The breakfast buffet is very poor selection and needs updating ad the coffee in there undrinkable. We had a good time because we had a great group of friends, but customer service was definitely lacking. Please can you supply more credit card charge machines for your team there, they struggled to work with one machine between reception, bar and restaurants with porters running round with it.
7 晚家庭旅遊, 2019年03月23日