莫利諾斯塔基希爾頓酒店 - 威尼斯

The hotel room was new which is what we paid for the problem is when we got there the fridge was not cleaned old food from the previous guest was still there and used bath robe was still in the bathroom. It took time for them to take it out. There were no toiletries unless asked. The 1st morning of our stay someone tried to get in the room and when he heard me speaking he pretended to be wiping the bottom of our door Im not sure if he is a hotel staff but he has a key but no cleaning cart and didn't knock. Bacaromi selection was poor and too pricy for the quality of food.

Great service and the hotel is so clean! Best night of sleep I had for a long time. The breakfast is also sensacional! It is a must have!

Second time here. Last time had exec lounge and breakfast and missed it! Expensive without it. A little disappointed with lack of small touches ie free bottle of water, not enough milk for two hot drinks a day.only two cups in room but we were a family of three.still a great hotel in a great location but normal people being priced out. Even the boat shuttle is now chargeable.

The staff are friendly, polite & knowledgeable. The breakfast buffet is well stocked (although the staff are slightly over-worked and rushed). The only downside to the hotel is that you aren't on the main island, although there is a regular shuttle boat.

Customer service was horrible people were not nice at all they didnt really care if we missed our train the next day we waited 40 min for a taxi when they said it only be 10 amd let people go before us.