We don't understand where the negative comments come from and are surprised that some guests did not have a great experience. We loved every moment spent at Barcelo. Although we prefer smaller, more intimate properties, we had an amazing experience. From the service, accommodation, food, beach, pools, bars, entertainment - everything was top-notch. We really have nothing bad to say. The only negative would be the behavior of a small number of guests, though, rude, obnoxious, selfish, messy, too loud - but that's another issue and there was nothing Barcelo could do about it. Most of the guests were civil and pleasant, though. Overall, it was an amazing experience and we recommend Barcelo without any hesitation.