Le Stanze del Principe was the right place we stayed on our recent trip, but it rates #1. In addition to its fabulous location and its charming accommodations within walking distance to dozens of great sights and fabulous food options, we experienced by far the best customer service we’ve had on any of our travels.
Giangi I as they nest. He went above and beyond to welcome us and make our stay as easy as possible. His directions to the place were super clear, and he stayed on top of our arrival. When I mentioned in a text that we needed Covid tests for our return to the US the following day, he immediately called and arranged for us to be tested at the clinic next door. He also followed up later in the evening to confirm we had received our results. Giangi oriented us to the area and also arranged a cab for us at 3:45 am, and explained how to operate the espresso machine so we would have coffee at that ungodly hour. Truly exceptional service.
Le Stanze is on the second floor of a 1619 building. It has its own charm and Giangi will point out its unique architectural character. So be advised that there is no lift so be prepared to navigate the 75 steps to the second floor. It is not for the weak or heart, but it will be worth it for a wonderful, clean, comfortable room with high ceilings. And a truly service-driven host who clearly loves his job and appreciates travel and the great experiences it can offer.
Le Stamze gets an 11 from us!