Room was roach infested my wife and kid where afraid to sleep my kid woke up with a…
It was quiet, clean and friendly staff. Our room didn't get cleaned after the first night…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
此住宿接受以Visa、Mastercard、American Express、Discover、Diners Club及JCB International付款。不接受現金。
I would absolutely NOT stay there again.
carrie, 2 晚旅遊, 2021年09月11日
The hotel seems run-down. The entrance, lobby, and hallway floor and carpet were dirty. I saw at least 2 cockroaches and 3 smaller bugs alive in the room that I killed myself. Seems like the employees and cleaning crew don't seem to care about quality or they have a completely different concept of quality. I asked Jazmine at front desk for a roll-a-way bed on a Thursday morning, she said she would check. I didn't hear back so I went back down again to the lobby Friday morning. I again spoke to Jazmine who seemed to not remember my request. Jazmine said she will check again and she said to give her 15 minutes. I called down to the lobby after 30 minutes and was told a roll-a-way bed was found and that it needed to be cleaned first then brought to our room. 5 hours pass by and still no roll-a-way was brought to our room. I called front desk again, and was told that it would be delivered in a few minutes, and it was.
4 晚家庭旅遊, 2021年08月26日
I saw two roaches
1 晚家庭旅遊, 2021年08月15日
When I arrived there look like there were homeless people outside smoking. Check in leak in ceiling by front desk. No ice, no dishes, I get it covid. Phone was filthy, thank goodness I brought my wipes. Turned down the comforter and the exclusive bedding had holes and stains in the blanket. I decided since I am a female there by myself I would not leave the hotel room, just ate in my room. We had stayed at residence inn several time, much nicer! I even had to go downstairs and ask for a fork.
Terry, 1 晚旅遊, 2021年08月07日
I had a late check in and had to wait a few minutes for the night audit to complete. After the audit was complete, the attendant had a lot of problems tying to find a room for me. Apparently the system would show her rooms that would become empty, but since it was after midnight, the system was showing rooms for the following evening. She tried to call an assistance phone number but nobody answered. Eventually she figured it out, but she had to run up to the room to make sure no one was in it. All of this took about a half hour. After I arrived in the room, I tried to log on to WiFi and the password didn't work. I called the attendant and she said it was because she originally booked me into another room. She gave me that room number and it did work.
SCOTT, 1 晚商務旅遊, 2021年08月07日
When we showed up we immediately got told that our king size bed had been given away and they only had a queen. Then we get to our room and it's clogged. We ask for maintenance and then they told me they don't have anyone until the morning. I asked for a different room and they told me they had negative 4 rooms. They gave me a plunger to unclog it. My wife is pregnant and had to use the bathroom.
Antonio, 1 晚旅遊, 2021年07月24日
Very clean and very professional hotel.. I would recommend this hotel to all future guests..
Marcos, 1 晚旅遊, 2021年07月05日
Any visit to Northridge area will be stayed here at the extended stay. The staff here is exquisite, professional, and nothing shy of stellar. The rooms are perfect !! I love the kitchen space and we get a full size fridge. Great bathroom lighting & big mirrors. Beautiful natural light in the room with huge windows. Great closet set up with racks and room for luggage. Laundry room on premises!! Extended Stay Northridge is Solid Gold !!!
1 晚旅遊, 2021年06月30日
The rooms are nice people are nice quick and easy
1 晚浪漫之旅, 2021年06月29日
Originally we asked for 2 double beds, we got there and they only had a king bed there was 2 adults 2 children. We were like fine we will figure it out That room smelled like pee. Not sure if it was cat or human pee it was so strong we walked out immediately. So the receptionist was kind enough to upgrade us to a king room that had a sofa bed. So we were happy with that. The room was ok the floor was sticky and dirty. No extra towels or pillows just enough for 2 people. The second night our card was deactivated and it was 1:30 am and the guy at the front desk couldn’t find out reservation all our stuff was in the room and we couldn’t get in. He finally found it so we didn’t walk in until 2:00 am. The area is not the best and the people coming in and out of that place did not feel like the safest place. We didn’t spend anytime there other than to sleep. Noise all night from the people above. First and Last for us. I had higher expectations for this place I hope they can clean it up because it’s a convenient location.
2 晚家庭旅遊, 2021年06月25日