Came down for a holiday getaway and had a nice time. Room was great and staff attentive
jeff
jeff (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Very disappointed 😞
The tub was dirty on arrival. Someone came up immediately and cleaned bath tub. Also changed bed spread dust & hair on bed spread. The refrigerator had a smell that we didn't smell till we went to open. I usually stay in Hilton on vocations. But very disappointed.😕
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Shaunta
Shaunta (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Douglas
Douglas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Convenient to have the walk way to parking.
Martha
Martha (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Disappointed
I have been to this Hilton on numerous occasions and it has always been fantastic. This time not so much. First night was awakened to a woman screaming and crying in the front of her door. Tried to call the front desk. Finally after 10 minutes and 5 calls later someone answered the phone this all happened at 5:30am. Fast forward to 8:30am her father was knocking on her door LOUDLY. I will say James from the front desk did call me later in the morning and apologized for the craziness. 3 days later I was checking out and the valet went to get my car once I got my car I was about to drive off when my hand touched something strange in the steering wheel. The leather on the steering wheel had been torn as if it had be caught on something. It wasn’t that way when I got out of it the night before. The valet who brought my car to me was very helpful, he got his supervisor who seemed to be annoyed that I was even bringing it up, said I could fill out and that he would get security. After waiting 15 minutes I had to go no security to be found.
I am very disappointed with this stay I know the staff has no control over how people act but should it have taken 10 minutes and 5 calls to get someone to answer at the front desk?
Still haven’t heard from management regarding my steering wheel.
Dawn
Dawn (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Joey
Joey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
kerstein
kerstein (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Gary
Gary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Reito
Reito (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Quick weekend trip!
This was just a quick relaxing 3 night stay to unwind. We stayed in a corner room and it was great!
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Minor issues but overall beautiful
Towels in our room were torn and/or had holes in them and the shower head dripped all night. Also ceiling fan was clicking loud enough to have to turn it off. Other than that it was a very beautiful establishment!
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Top Notch
This was the best experience I’ve ever had at a hotel. The service was top notch! I will definitely be returning.
Nakia
Nakia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
No water!
We received a letter under our door explaining water would be turned off the next day... BUT floors above the 9th would not be impacted.
Our water (10th floor) was shut off around 9:30 AM.
No morning shower!
Toilet had only 1 flush after water it was turned off. No available toilets in the lobby or restaurant.
We had to use (2) $7.00 bottles of water to clean up. Then use the public toilet outside on the boardwalk.
(... major ordeal to get $14 credited back to my account)
"Off-season" shouldn't mean "shrug-service"