Awful experience. The room was sticky, smelled like cigarette smoke. The carpet in the…
They kicked me out of room there
此住宿聲明其有遵循Clean Promise (洲際酒店集團)及SafeStay (美國酒店業協會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認已遵循Clean Promise (洲際酒店集團)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
此住宿接受以Visa、Mastercard、American Express、Discover及Diners Club付款。不接受現金。
Everything looks good except no hair dryer in the room
Gisela, 1 晚旅遊, 2021年10月01日
The room was great until i woke up to see a large group of ants on coffee table. Other than that great stsy
Chevelle, 2 晚旅遊, 2021年10月01日
Hotel staff was very uninviting. When checking in, the gentleman was very unwelcoming and seeing I was carrying a sleeping toddler, still chose to put me in a handicapped room. The reason this was an issue for me was because it had no tub. Just a glass door stand in shower. What toddler takes showers, I do not know but I had to make it work. The toilet had very visible, thicknstreaks and splatters of poop still in it. The shower floor and lower walls were not cleaned. It was clearly dirty, not the usual wear and tear stains but dirty. Pillows had cigarette burns, in a non smoking room. Sheets seemed to have not been changed. Just looked as if they just remade the bed. Lucky for me, I had travel blankets and pillows to use because I had arrived late. The following morning I was able to strip the bed and exchanged bedding with one of the ladies tending the rooms that morning. She was the only friendly staff member I had encountered. Checking in and checking out both staff member were not polite or engaging. Facial expressions and body language very confrontational. When trying to speak with them, questions and any type of conversation seemed unacceptable for them. It was met with side looks and sneers under the breath. The idea of even addressing them about my room was an uncomfortable idea for I felt that it would be met with some form of backlash from staff. Microwave and coffee maker were unusable. Microwave was crusted in food. Coffee maker produced black specks in water.
Alex, 2 晚家庭旅遊, 2021年09月24日
Ac had carpet wet so room was musty
Peter, 1 晚家庭旅遊, 2021年09月11日
Upon checking in to my standard king room and opening the door to the room, the toilet was running very loudly. I informed the front desk rep and was assigned another room. The room I was moved to was very spacious, clean, comfortable bed, nice amenities, etc. The gym was also pretty good by hotel standards (except for the kids that kept running from the pool area to the gym). The hotel itself was off a side road, tucked behind trees, which made it feel more quiet, yet it was less than a mile from shopping and dining options.
James, 1 晚商務旅遊, 2021年08月25日
Overall stay was good. The pool area was a mess with mask on the ground, towels left behind, some ones raft and broken glasses. There was sand in the pool which i have no clue how that got there cause i didnt see any sand around and its indoors. House keeping lady was awesome. The fridge was on defrost and had water all over it. Front desk gave us towels for it. Theres one small trash can in the bathroom. We are a family of 4, that didnt work well luckily we had extra bags with us to use for trash. Room was clean and quiet. Oh and the laundry room washer was broken, theres no way to get change and the card reader wouldnt work. After searching my car i found enough quarters and when i went to tell the front desk that now it ate my money she had an attitude cause she thought i didnt have money for it but watched me go back and forth digging in my car. Her attitude was unnecessary and running her mouth to the woman sitting down in the common area making smart comments isnt very hostiple. Even though its not the worse stay we wont be staying there again.
Heather, 2 晚家庭旅遊, 2021年08月18日
My wife and I stayed here for 3 nights. The hotel was an average room/bathroom. Nothing fancy. The staff were not friendly or welcoming. The fire alarm system was messed up and we were woken up 2 different days. The front desk didnt announce or call the rooms to let us know that it was a false alarm. When the company came to look at it, no announcements were given which meant we had to hear the alarm for twenty mins straight. The breakfast was very limited. We won't be staying at this hotel again.
Jon, 3 晚家庭旅遊, 2021年08月08日
I stay here a lot and this is the first time I have had this problem. I had to change from my original room to another because of ants and when I woke up this morning, there were a lot of ants.
1 晚家庭旅遊, 2021年08月08日
The staff was friendly and helpful. The property was clean. One suite the mini fridge leaked and the other suite the air conditioning unit made the carpet wet.
1 晚家庭旅遊, 2021年08月07日
The hotel is located near great stores and restaurants
1 晚家庭旅遊, 2021年08月07日